Ge Appliances vs Sears Home Services

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Ge Appliances

Appliances and Electronics
  • 4 ISSUES RESOLVED
  • 873 TOTAL REVIEWS
  • $560K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Looks nice 6
  • Nice design 4
  • Are cheap 3
  • Style of my applainces 3
  • Service rep was very nice 2

Customers don't like

  • Warranty repair responsiveness9
  • Lack of customer service6
  • Terrible product terrible service6
  • Quality of product5
  • Refrigerator5

Products by Ge Appliances

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Sears Home Services

Household Services
  • 3 ISSUES RESOLVED
  • 1018 TOTAL REVIEWS
  • $660K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Repairman 4
  • Repairmen informed and friendly 3
  • Sales people were nice 3
  • Technician was friendly 3
  • Worst experience ever 3

Customers don't like

  • Inability to repair19
  • Poor customer service16
  • Customer escalation department12
  • Customer service11
  • No one with athority11

Products by Sears Home Services

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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