Moen vs Ge Appliances: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Moen and Ge Appliances as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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Moen

2.2

Ge Appliances

1.7

Moen

Ge Appliances

Moen and Ge Appliances Overview

Total reviews

138

1227

Company responses

Issues resolved

Ge Appliances was first mentioned on PissedConsumer on Jun 15, 2007 and since then this brand received 1227 reviews. It is 1089 reviews more than Moen received since Jan 2, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Moen customer support team than with Ge Appliances customer service.

Moen and Ge Appliances Consumer Ratings

Rank

43 out of 295 in Pools, Spas and Plumbing Supplies category

320 out of 2894 in Appliances and Electronics category

Customer service

25 in category

247 in category

Product or Service Quality

32 in category

284 in category

Website

39 in category

299 in category

Moen and Ge Appliances Rating Details

Customer service

2.2 (70 reviews)

1.3 (290 reviews)

Reviewer's quote

...Contacted customer service to be told I would have to pay an additional $25 plus tax for replacement. Already spent $60 for faucet and $10 for replacement cartridge..

PissedConsumer1723483

...It took a week to get a appointment for service. So now I am 10 days in with no washing machine. We are a family so things are getting bad...

PissedConsumer1710645

Product or Service Quality

2.1 (70 reviews)

1.3 (279 reviews)

Reviewer's quote

Unable to contact anyone about defective product and defective replacement parts. They hide computer answering system and then claim very long wait times to speak with anyone. Hours not minutes...

Rick H

Do not purchase this refrigerator! I bought this product in July and from the start it never worked right. Not only does it not keep things cool, it goes from 37-52 degrees. When I called to complain GE told me its normal for temp to change that much and not to worry...

Beth S

Website

2.5 (62 reviews)

1.8 (222 reviews)

Reviewer's quote

I went on Moen's website and downloaded a page which had our faucet blown apart with all the part numbers on it. I called Moen and talked to Peter in customer service. I explained everything to him and he is sending us a new hose at NO Cost! He was very professional and said we should have it...

PissedConsumer1121387

...To add to this, all “agents” on the website were helping others indefinitely…at no time was I able to get an agent to chat online. Ask an Appliance Question "ALL AGENTS HELPING OTHERS" Chat Hours Monday-Friday: 9 a. m...

Susan T

Moen and Ge Appliances Pros and Cons

Pros

Customer service and standing behind warranty
Style and look
Style

Looks nice
Appearance
Style of my applainces

Cons

Terrible engineering
Cheap faucet and bad customer service
Have not had it yet

Customer service
Quality of product
Entire experience with customer service

Moen and Ge Appliances Most Positive Reviews

Top rated reviews

I've had numerous bathroom faucets for over 20 years, one has been in about 15 years now with zero problems or repairs....

Top shelf exploded when I opened the refrigerator door - sending billions of pieces of glass all over me, the...

Moen and Ge Appliances Most Critical Reviews

Lowest rated reviews

My Moen kitchen faucet began to leak. I called Moen's Customer Service. It is a horrible automated system. I also sent...

Called Ge for part "heater" to repair for the consumer at no charge.

This is a well known engineering defect. I was ye...

Moen and Ge Appliances Latest Reviews

Recent published reviews

1.7

Bought the Moen Caldwell kitchen faucet in March or this year. Had to replace the cartridge on the hot side about a...

Read all 138 reviews

Bought a ge stove about a year ago, first time performing a steam clean and cracked the underside of the glass stove...

Read all 1227 reviews

Moen and Ge Appliances Products and Services

Most reviewed product and services

Moen Faucet (51 reviews)
Moen Customer Care (22 reviews)
Moen Faucet Warranty (9 reviews)

Ge Appliances Refrigerator (198 reviews)
Ge Appliances Dishwasher (112 reviews)
Ge Appliances Washing Machine (90 reviews)

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