PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Moen and Ge Appliances as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Moen
Ge Appliances

Moen and Ge Appliances Overview

Total reviews
163
1327
Company responses
0
0
Issues resolved
3
13

Moen and Ge Appliances Consumer Ratings

Rank
47 out of 255 in Pools, Spas and Plumbing Supplies category
373 out of 1789 in Appliances and Electronics category
Product or Service Quality
33 in category
331 in category
Customer service
27 in category
283 in category
Price Affordability
54 in category
325 in category
Value for money
26 in category
331 in category

Moen and Ge Appliances Rating Details

Product or Service Quality
2.1 (83 reviews)
1.3 (332 reviews)
Reviewer's quote

...I called Moen, and the customer service rep said that I needed replacement cartridges, and they were sent to me free of charge, except that I had to pay a plumber $105. 00 to change them. Well, it is July 2020, and guess what? The faucet handles are squealing again...

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GE came on a service call and with little evaluation determined a number of parts should be ordered before a repair attempt. After making the necessary scheduling to be home for the repair, I received a call on the eve of the repair date that a part is on back order until August 20th! So I have a 6...

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Customer service
2.1 (80 reviews)
1.3 (346 reviews)
Reviewer's quote

Been in the QUE since last week waiting for a call back from customer service. What a screwed up system as well as cheap products..

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...I spoke with the 4th repair customer service person at 4:30. I was told that the part was delayed and that it would be sent to my home and that I would have to reschedule my appointment. Despite the fact that I was told all day long that he was on his way...

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Price Affordability
2.5 (72 reviews)
2.1 (271 reviews)
Reviewer's quote

...I paid premium price for this faucet but it’s broke after 6 years and the wait time for customer service is very slow & they are not professionally trained at all. Nxt time I will buy other brand instead..

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I asked what the price of the part was and I don't recall the price he told me, but it was high enough to give me sticker shock. Since he said I could just drop in the new part when it arrived, I asked for the part number and in that moment I found it for a fraction of the cost and based on this I...

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Value for money
2.2 (71 reviews)
1.5 (272 reviews)
Reviewer's quote

...Save yourself time and money and go with Delta!..

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...A voucher is not any type of money. It's a piece of paper you send back to them when you go buy another microwave. Yes, with your money...

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Moen and Ge Appliances Pros and Cons

Pros
  • Customer service and standing behind warranty
  • Style and look
  • Style
  • Looks nice
  • Appearance
  • Nice design
Cons
  • Terrible engineering
  • Cheap faucet and bad customer service
  • Warranty is not any good
  • Customer service
  • Quality of product
  • Entire experience with customer service

Moen and Ge Appliances Most Positive Reviews

Top rated reviews
5

I've had numerous bathroom faucets for over 20 years, one has been in about 15 years now with zero problems or repairs....

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5

Top shelf exploded when I opened the refrigerator door - sending billions of pieces of glass all over me, the...

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5

Had a leaky Moen faucet, emailed Moen. In a couple of days I got a response from them asking for a picture of my...

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5

Bought this Bloody CHINESE/GE (Support domestic) back in 2006 used it at the spa for 2 years the stored it and gave it...

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Moen and Ge Appliances Most Critical Reviews

Lowest rated reviews
1

My Moen kitchen faucet began to leak. I called Moen's Customer Service. It is a horrible automated system. I also sent...

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1

Called Ge for part "heater" to repair for the consumer at no charge.

This is a well known engineering defect. I was ye...

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1

Customer phone service .... Is horrible.

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1

on 7/2-14 I purchased a new gas dryer, first time I used it wouldn't heat. After checking the gas line I called...

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Moen and Ge Appliances Latest Reviews

Recent published reviews
5

Hi I have the Glacier white pullout faucet and it’s leaking from the hose and squirting every where an leaking water thr...

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1

The front door glass to the GW model JBS60DK4WW (purchased in June of 2019) shattered in July of 2020 for no apparent re...

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1

I purchased the Moen Banbury kitchen faucet in August 2015. The handles started loudly squealing in June 2018. I called...

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No votes

Ge Adora washing machine black mold issues on our dishwasher are there any recalls on this Adora 10118182313S we are...

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Moen and Ge Appliances Products and Services

Most reviewed product and services
  • Moen Faucet (54 reviews)
  • Moen Customer Care (23 reviews)
  • Moen Faucet Warranty (9 reviews)
  • Ge Appliances Refrigerator (206 reviews)
  • Ge Appliances Dishwasher (115 reviews)
  • Ge Appliances Washing Machine (98 reviews)