PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Moen and Ge Appliances as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Moen
Ge Appliances

Moen and Ge Appliances Overview

Total reviews
138
1227
Company responses
0
0
Issues resolved
3
12

Ge Appliances was first mentioned on PissedConsumer on Jun 15, 2007 and since then this brand received 1227 reviews. It is 1089 reviews more than Moen received since Jan 2, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Moen customer support team than with Ge Appliances customer service.

Moen and Ge Appliances Consumer Ratings

Rank
43 out of 295 in Pools, Spas and Plumbing Supplies category
320 out of 2894 in Appliances and Electronics category
Customer service
25 in category
247 in category
Product or Service Quality
32 in category
284 in category
Website
39 in category
299 in category

Moen and Ge Appliances Rating Details

Customer service
2.2 (70 reviews)
1.3 (290 reviews)
Reviewer's quote

...Contacted customer service to be told I would have to pay an additional $25 plus tax for replacement. Already spent $60 for faucet and $10 for replacement cartridge..

PissedConsumer1723483

...It took a week to get a appointment for service. So now I am 10 days in with no washing machine. We are a family so things are getting bad...

PissedConsumer1710645
Product or Service Quality
2.1 (70 reviews)
1.3 (279 reviews)
Reviewer's quote

Unable to contact anyone about defective product and defective replacement parts. They hide computer answering system and then claim very long wait times to speak with anyone. Hours not minutes...

Rick H

Do not purchase this refrigerator! I bought this product in July and from the start it never worked right. Not only does it not keep things cool, it goes from 37-52 degrees. When I called to complain GE told me its normal for temp to change that much and not to worry...

Beth S
Website
2.5 (62 reviews)
1.8 (222 reviews)
Reviewer's quote

I went on Moen's website and downloaded a page which had our faucet blown apart with all the part numbers on it. I called Moen and talked to Peter in customer service. I explained everything to him and he is sending us a new hose at NO Cost! He was very professional and said we should have it...

PissedConsumer1121387

...To add to this, all “agents” on the website were helping others indefinitely…at no time was I able to get an agent to chat online. Ask an Appliance Question "ALL AGENTS HELPING OTHERS" Chat Hours Monday-Friday: 9 a. m...

Susan T

Moen and Ge Appliances Pros and Cons

Pros
  • Customer service and standing behind warranty
  • Style and look
  • Style
  • Looks nice
  • Appearance
  • Style of my applainces
Cons
  • Terrible engineering
  • Cheap faucet and bad customer service
  • Have not had it yet
  • Customer service
  • Quality of product
  • Entire experience with customer service

Moen and Ge Appliances Most Positive Reviews

Top rated reviews
5

I've had numerous bathroom faucets for over 20 years, one has been in about 15 years now with zero problems or repairs....

5

Top shelf exploded when I opened the refrigerator door - sending billions of pieces of glass all over me, the...

Moen and Ge Appliances Most Critical Reviews

Lowest rated reviews
1

My Moen kitchen faucet began to leak. I called Moen's Customer Service. It is a horrible automated system. I also sent...

1

Called Ge for part "heater" to repair for the consumer at no charge.

This is a well known engineering defect. I was ye...

Moen and Ge Appliances Latest Reviews

Recent published reviews
1.7

Bought the Moen Caldwell kitchen faucet in March or this year. Had to replace the cartridge on the hot side about a...

Read all 138 reviews
1

Bought a ge stove about a year ago, first time performing a steam clean and cracked the underside of the glass stove...

Read all 1227 reviews

Moen and Ge Appliances Products and Services

Most reviewed product and services
  • Moen Faucet (51 reviews)
  • Moen Customer Care (22 reviews)
  • Moen Faucet Warranty (9 reviews)
  • Ge Appliances Refrigerator (198 reviews)
  • Ge Appliances Dishwasher (112 reviews)
  • Ge Appliances Washing Machine (90 reviews)