PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kenmore and Ge Appliances as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kenmore
Ge Appliances

Kenmore and Ge Appliances Overview

Total reviews
198
1332
Company responses
0
0
Issues resolved
0
13

Kenmore and Ge Appliances Consumer Ratings

Rank
458 out of 1795 in Appliances and Electronics category
375 out of 1795 in Appliances and Electronics category
Customer service
306 in category
292 in category
Product or Service Quality
370 in category
342 in category
Value for money
377 in category
342 in category
Exchange, Refund and Cancellation Policy
310 in category
285 in category

Kenmore and Ge Appliances Rating Details

Customer service
1.2 (88 reviews)
1.3 (347 reviews)
Reviewer's quote

...This is not good customer service. Every time I call I get someone in India who I can barely understand. I wasn't offered a discount for my inconvenience...

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...I spoke with the 4th repair customer service person at 4:30. I was told that the part was delayed and that it would be sent to my home and that I would have to reschedule my appointment. Despite the fact that I was told all day long that he was on his way...

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Product or Service Quality
1.1 (85 reviews)
1.3 (334 reviews)
Reviewer's quote

...I WILL NEVER BUY ANOTHER PRODUCT FROM KENMORE AND I WILL MAKE SURE THAT EVERYONE I KNOW IS AWARE OF YOUR POS COMPANY..

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...I have American Home Shield warranty who referred me to GE appliance service repair. Tech came within several days to discover numerous problems that required replacement. GE ordered parts and it took several weeks to arrive at home...

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Value for money
1.3 (84 reviews)
1.5 (274 reviews)
Reviewer's quote

We purchased a new Kenmore Elite refrigerator 6 years ago and the fuse on the control board failed. Kenmore deigned the fridge so that the fuse itself could not be replaced and the entire control board needs to be replaced, which is $460 just for the board!! That is half the price of the fridge -...

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...A voucher is not any type of money. It's a piece of paper you send back to them when you go buy another microwave. Yes, with your money...

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Exchange, Refund and Cancellation Policy
1.1 (78 reviews)
1.2 (256 reviews)
Reviewer's quote

...They should be ashamed to put out that kind of junk and they should give me a refund. Not holding my breath..

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...instead sent a repair man for a brand new unit! REally?? I called back and had to talk to customer relations and submit a request for a replacement or refund. REally? And oh by the way, they would get back to me in 3 days with their decision. DISGUSTED>;;;;;;;;;;;;;;;;;;;;NEVER...

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Kenmore and Ge Appliances Pros and Cons

Pros
  • If i could give them a zero i would
  • Easy to use
  • Easy to purchase
  • Looks nice
  • Appearance
  • Nice design
Cons
  • Do not value customers
  • Poor customer service
  • Cheap quality
  • Customer service
  • Quality of product
  • Entire experience with customer service

Kenmore and Ge Appliances Most Positive Reviews

Top rated reviews
5

Hello all,
We brought the Kenmore refrigerator on 09/02/12
Model 795.72063.112
Serie no. 207KR01790
$3,801.87 + $873,74 on 1...

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5

Top shelf exploded when I opened the refrigerator door - sending billions of pieces of glass all over me, the...

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4.8

Let me start off by saying, I would like to know where did all the very unsatified consumers purchase their appliances,...

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5

Bought this Bloody CHINESE/GE (Support domestic) back in 2006 used it at the spa for 2 years the stored it and gave it...

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Kenmore and Ge Appliances Most Critical Reviews

Lowest rated reviews
1

I bought a Kenmore Top-Loading washer (1102011310) 13 months ago. One month past its warranty, it began malfunctioning....

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1

Called Ge for part "heater" to repair for the consumer at no charge.

This is a well known engineering defect. I was ye...

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1

I am going through a nightmare trying to get installation of another water heater. I have been given the run around for...

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1

on 7/2-14 I purchased a new gas dryer, first time I used it wouldn't heat. After checking the gas line I called...

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Kenmore and Ge Appliances Latest Reviews

Recent published reviews
2.4

Kenmore pro elite double wall convection oven after repeated repairs, I replaced it and took the old one apart because...

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No votes

We are customers of GE, having 2 refrigerators (Serial No.: HR440944; I do not have the other SN available now as I am a...

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No votes

What happened to Kenmore?! Pd $1200 for a fridge and on the 13th mo many issues started; fast fwd a few more months and...

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1

On 7/22/20 i purchased GE dryer 7.2 cu ft dryer. Delivery person said faulty cord and dryer would be replaced; dryer...

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Kenmore and Ge Appliances Products and Services

Most reviewed product and services
  • Kenmore Refrigerator (127 reviews)
  • Kenmore Washing Machine (67 reviews)
  • Kenmore Dishwasher (29 reviews)
  • Ge Appliances Refrigerator (206 reviews)
  • Ge Appliances Dishwasher (115 reviews)
  • Ge Appliances Washing Machine (98 reviews)