PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ge Appliances and Kenmore as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ge Appliances
Kenmore

Ge Appliances and Kenmore Overview

Total reviews 1372 206
Company responses 0 0
Issues resolved 14 0

Ge Appliances and Kenmore Consumer Ratings

Rank
385 out of 1813 in Appliances and Electronics category
474 out of 1813 in Appliances and Electronics category
Customer service
277 in category
307 in category
Product or Service Quality
342 in category
378 in category
Style and Design
272 in category
317 in category
Value for money
331 in category
382 in category

Ge Appliances and Kenmore Rating Details

Customer service
1.3 (373 reviews)
1.2 (96 reviews)
Reviewer's quote

...Terrible customer service. Repairman who came the first two times spent most of the time on the phone being talked through the service call. I had to show him how the dryer works (or in my case doesn't work)...

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The technician that was sent out to repair my washer was rude, lacked customer service skills, and was discriminatory. These companies represent your company. I have been trying to get my washer fixed for over a month now, and each time they keep sending the same technician with the negative...

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Product or Service Quality
1.3 (361 reviews)
1.1 (92 reviews)
Reviewer's quote

I had trusted that GE still made quality appliances and the plus side was they all fit the same so re-purchasing them in stainless seemed, at the time, to be the right move. But now seeing how they were made and the replacement costs for these cheaply made items, makes me no longer have any trust...

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...Why should we have pay for an obviously faulty product. The ice maker has also broken 3 times. We will NEVER buy another kenmore product and since its an lg compressor we will not buy an lg either..

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Style and Design
2.5 (302 reviews)
2.2 (74 reviews)
Reviewer's quote

Technician located the problem with my GE profile cafe style refrigerator send the compressor is bad. The bad news for me is the compressor is on backorder and they don't know when they're going to get one talk to GE they promised to send me a check to purchase a mini fridge and and to purchase...

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...should be ashamed at peddling this garbage to their customers! It is outrageous that a refrigerator couldnt last 10 yrs or more - at the very least! And, to design it where a simple fuse cant be replaced, instead having to replace an entire control board to get the customer to spend even more money!! It's always profit over people with most companies and Kenmore and Sears are no different it seems - planned obsolescence at it's finest, right! Kenmore and sears are literally ripping people off by putting this utter crap on the...

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Value for money
1.5 (298 reviews)
1.3 (88 reviews)
Reviewer's quote

GE faulty microwave handle came off and was asked to spend upwards of 140.00 to replace something that was cheaply made, and in addition to pay for it to be replaced. The inside of these handles are made of cheap plastic; so no wonder they fail. Yet, as cheaply as they are made the price of a...

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...This is not the time to be playing with people's money. When I place an order I expect to have it by the delivery date and not be pushed out for another month and just told that the freezer is on high demand. That's not my problem and it should have been mentioned when I ordered...

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Ge Appliances and Kenmore Pros and Cons

Pros
  • Looks nice
  • Appearance
  • Nice design
  • If i could give them a zero i would
  • Easy to purchase
  • Easy to use
Cons
  • Customer service
  • Quality of product
  • Entire experience with customer service
  • Do not value customers
  • Poor customer service
  • Cheap quality

Ge Appliances and Kenmore Most Positive Reviews

Top rated reviews
5

Top shelf exploded when I opened the refrigerator door - sending billions of pieces of glass all over me, the...

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5

Hello all,
We brought the Kenmore refrigerator on 09/02/12
Model 795.72063.112
Serie no. 207KR01790
$3,801.87 + $873,74 on 1...

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5

Bought this Bloody CHINESE/GE (Support domestic) back in 2006 used it at the spa for 2 years the stored it and gave it...

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4.8

Let me start off by saying, I would like to know where did all the very unsatified consumers purchase their appliances,...

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Ge Appliances and Kenmore Most Critical Reviews

Lowest rated reviews
1

Called Ge for part "heater" to repair for the consumer at no charge.

This is a well known engineering defect. I was ye...

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1

I bought a Kenmore Top-Loading washer (1102011310) 13 months ago. One month past its warranty, it began malfunctioning....

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1

on 7/2-14 I purchased a new gas dryer, first time I used it wouldn't heat. After checking the gas line I called...

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1

I am going through a nightmare trying to get installation of another water heater. I have been given the run around for...

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Ge Appliances and Kenmore Latest Reviews

Recent published reviews
1.4

I purchased a washer and dryer in November 2015. The washing machine stopped working 6 months later. The original store...

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1

Bought a kenmore elite refrigerator in 2014. Compressor broke in 2017. Now almost 3 years to the day it has broken...

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1.6

Purchased: PVM9179SKSS 1.7 cu. ft. Over-the-Range Microwave - Stainless Steel --handle broke off and the cost they...

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1

We got a new absolute trash refrigerator, first it was the ice machine that broke, second it was the water machine....

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Ge Appliances and Kenmore Products and Services

Most reviewed product and services
  • Ge Appliances Refrigerator (205 reviews)
  • Ge Appliances Dishwasher (116 reviews)
  • Ge Appliances Washing Machine (104 reviews)
  • Kenmore Refrigerator (128 reviews)
  • Kenmore Washing Machine (67 reviews)
  • Kenmore Dishwasher (29 reviews)