PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about PayMaya and GCash as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

PayMaya
GCash

PayMaya and GCash Overview

Total reviews 244 184
Company responses 0 0
Issues resolved 1 1

PayMaya and GCash Consumer Ratings

Rank
30 out of 215 in Cash Services category
14 out of 215 in Cash Services category
Reliability
18 in category
10 in category
Value for money
16 in category
11 in category
Product or Service Quality
13 in category
9 in category
Customer service
21 in category
15 in category

PayMaya and GCash Rating Details

Reliability
1.9 (54 reviews)
2.2 (30 reviews)
Reviewer's quote

I can't contact paymaya. I need to cancel a transaction

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I need delete my 1st account because lost simcard

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Value for money
2.1 (54 reviews)
2.9 (29 reviews)
Reviewer's quote

...It’s a hassle loading money by going to 7 -11 . We are still waiting when your loading money using master or Visa card will work . It will be so convenient using a credit card...

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Hi, Please rectify my issue formay sister did not received the money that i just sent today. Here's my number 09776801719 Thank you..

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Product or Service Quality
2 (51 reviews)
2.5 (35 reviews)
Reviewer's quote

...your call support was great but i would recommend if you can improve your service since i already waste most of my time dealing with this..

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...Im not happy anymore with your service..

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Customer service
1.6 (51 reviews)
2 (27 reviews)
Reviewer's quote

...Called customer service and waited on queue for more than 30 mins, the IVR keep on giving longer waiting time. I was routed to a rude and very incompetent customer service rep. Her name is DJ, to summarize it: 1...

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I tried to call 2882 many time po but cannot connect sa mismong customer service always asking press 1 then my number ayaw po gumana ng mpin ko kahit anong answers ko s mga questions. Badly need to retrieve po ng MPIN ko theres a cash inside i needed to use 1020 philipine peso..

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PayMaya and GCash Pros and Cons

Pros
  • Convinient to use
  • Refunding the error
  • Transaction rejected
  • Wallet
  • Convenient
  • Gcash company
Cons
  • No customer service replies
  • Lots of technical issue and poor cs
  • Money was not credited or added to my paymaya account
  • Not immediately refunding money
  • Pls refund to my gcash account
  • Gcash company

PayMaya and GCash Most Positive Reviews

Top rated reviews
5

This is thw first time that my money was drafted on my bank account but not credited to my paymaya account and the lady...

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5

bakit wala pa po yung gcash. bakit wala pa po yung pinasok ang pera sa gcash two days na po.

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5

I did not ask her clearly that she used another number on her paymaya account,and the number which i sent my money is...

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5

I cant get My refundable money.

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PayMaya and GCash Most Critical Reviews

Lowest rated reviews
1

I requested to change my contact number lastt January 9, 2019. The agent said it will be processed after 2 business days...

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1

I topped up my Gcash account last 11/29 but it wasn't reflected in my Gcash account. I have been calling them back and...

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1

I requested to update my contact number siince I wasn't able to open my app anymore since the OPT was being sent to my...

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1

It's been four days now of non-stop emailing and they still have not returned our money. We need that money and they're...

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PayMaya and GCash Latest Reviews

Recent published reviews
No votes

Hi!
I've sent money using GCash to PayMaya amounting 2,000 pesos to the wrong recipient account number. I would like to a...

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3.8

I have sent paypal money to gcash . and it was successfully transferred. but i cannot see it on my gcash money,. do we...

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No votes

Un successful Money transfer at Thursday night via instapay
Got confirmation money transfer successful and deducted money...

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No votes

Good day!! i send money using my BDO bank to gcash under Kimberly D. Francisco with Gcash Number 0927-4507643.. my bank...

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PayMaya and GCash Products and Services

Most reviewed product and services
  • Paymaya Money Transfer (28 reviews)
  • Paymaya Account (18 reviews)
  • Paymaya Customer Care (14 reviews)
  • Gcash Money Transfer (28 reviews)
  • Gcash Account (17 reviews)
  • Gcash Customer Care (5 reviews)