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Gbs Enterprises vs Guardsman
Gbs Enterprises vs Guardsman
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions.
Our website collected and compiled various consumer reviews about Gbs Enterprises and Guardsman as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Gbs Enterprises and Guardsman Overview
Total reviews |
83
|
723
|
Company responses |
0 |
0 |
Issues resolved |
0 |
1 |
Gbs Enterprises and Guardsman Consumer Ratings
Rank
854
out of 2284 in Furniture and Decor category
787
out of 2284 in Furniture and Decor category
Customer service
540
in category
531
in category
Warranty
758
in category
493
in category
Reliability
510
in category
508
in category
Value for money
607
in category
608
in category
Gbs Enterprises and Guardsman Rating Details
Reviewer's quote
Very unsatisfactory customer service. Been talking to a manager and still no quick response. I have sent several emails to her and she finally replied saying she had been off for a couple of days and apologized for not getting right back to me and Then I asked her questions about my case The very...
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How long is it ok to wait on line for a customer service person? How many people can possibly be calling for me to be the next person for 2:30 hours?..
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Reviewer's quote
...I'm still trying to figure out what the warranty was for. Not worth the extra money..
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...I do not have a six digit number for the warranty. I cant get it to recognize my phone number so I cannot sign on to file a claim. When I am transferred to someone who is supposed to be able to help help me the phone is disconnected, this had happened five times...
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Reviewer's quote
Protection plan is a scam. It's supposed to cover rips and tears. Our love seat fabric is pulling apart by the cup holders. Was told that it isn't covered because it's in a seam. I sent them pictures showing it is not in a seam and they said they aren't covering it. Wouldn't let us talk to a...
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Any excuse to deny the claim !! Weeks of waiting broken promises.Look at the BBB reports these people are crooks.
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Reviewer's quote
...I am not happy about my damaged dresser! If broken legs and particle board is not covered then what is???? This is absolutely ridiculous! I want my dresser either fixed or replaced! If not, give me my money back! I paid for coverage! This is ridiculous!!! 843-267-****..
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...Guardsman is s scam and like most " Extended Warranty" scams good luck getting something done once they have your money. What a waste of $350. I would give zero stars if I could..
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Gbs Enterprises and Guardsman Pros and Cons
Pros
- There are no pros
- Products we bought
- Very dissatisfied
- No pros
- Some of the staff
Cons
- Anything i experienced and they dont even call you back
- Customer service is awful
- Customer service
- Horrible customer service
- Misrepresents coverage
- Failure to live up to warranty
Gbs Enterprises and Guardsman Most Positive Reviews
Top rated reviews
No votes
We had a good experience with guardsman. Our dog ate something that made her sick. She puked on our slip covered sofa...
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No votes
All is well now. I called to follow-up on a warranty and was placed on hold for more than forty minutes, and without...
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Gbs Enterprises and Guardsman Most Critical Reviews
Lowest rated reviews
Filed legitimate warranty , according to the representative they sent out, but claim was denied anyway. My leather...
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We filed a claim on our elite 5 year plan to service the loveseat recliner motor that stop working while the chair was...
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DO NOT BUY THEIR PRODUCTS!! I bought a mattress protector from an Ashley Furniture store when I bought a new mattress....
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I was able to remove a stain with their product, but their product left a big ring and now they refuse to fix it. ...
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Gbs Enterprises and Guardsman Latest Reviews
Recent published reviews
I called GBS when I noticed a break of the arm on my Sofa on other stains. They said that They didn't cover any breaks...
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I purchased a wave hybrid Snow protection plan for my mattress. I do not have a six digit number for the warranty. I can...
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I called yr customer service department to set up someone to clean my leather sofa and chair
a service man came out took...
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No votes
I called yesterday to make my claim. Your unpleasant representative took my information, wasted my time, and finally...
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How would you compare Gbs Enterprises vs Guardsman?
The absolute worst customer service. They will do whatever they can to not cover your furniture.
They even told me it wasn’t covered without seeing photos and claimed it was normal wear. So for now I have 4 clear tears in my leather chaise and the claim that’s it normal.
My chaise is only 2 years old and well kept. They are a company that is clearly stealing people’s money!