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Gazelle

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 148 TOTAL REVIEWS
  • $20.6K CLAIMED LOSSES
  • $349 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Very dissatisfied 7
  • Ease of use 2
  • Easy process 2
  • Getting to experience the worst company ever to exist 1
  • Speedy emails with higher-ups 1

Customers don't like

  • Bait and switch6
  • False assessment of item condition5
  • Scam5
  • Did not deliver product and will not release my money3
  • Lying and thieving business practices3
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Virgin Mobile

Telecommunications
  • 1 ISSUES RESOLVED
  • 389 TOTAL REVIEWS
  • $71.3K CLAIMED LOSSES
  • $412 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Very little 3
  • Low price of cell phone service 3
  • Reliable auto pay 3
  • Vey little to do with phone insurance 1
  • Website very good richard branson owns it good prices 1

Customers don't like

  • Calling india to be put on hold3
  • Poorly trained reps3
  • Completely unreliable service3
  • Extremely long wait times with lies3
  • Rude customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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