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Gazelle

Auctions and Internet Stores
  • 5 ISSUES RESOLVED
  • 188 TOTAL REVIEWS
  • $23.6K CLAIMED LOSSES
  • $347 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Very dissatisfied 8
  • Easy process 2
  • Ease of use 2
  • Speedy emails with higher-ups 1
  • Finance option 1

Customers don't like

  • Total bait and switch scam4
  • Robbed2
  • No proof of what they claimed2
  • Lying and thieving business practices2
  • Lack of quality control and quality assurance2
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Tracfone

Telecommunications
  • 15 ISSUES RESOLVED
  • 1064 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $425 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • No contract 12
  • Price 11
  • Good service for years 11
  • Cost when i used very few minutes 11
  • Having the same phone number 7

Customers don't like

  • Poor customer service12
  • Untrained call centers8
  • Nonresponsive5
  • No resolution to my problem5
  • Worst customer service ever3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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