PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wells Fargo and Gateway One Lending as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wells Fargo
Gateway One Lending

Wells Fargo and Gateway One Lending Overview

Total reviews
1573
160
Company responses
0
0
Issues resolved
0
1

Wells Fargo was first mentioned on PissedConsumer on Oct 8, 2007 and since then this brand received 1573 reviews. It is 1413 reviews more than Gateway One Lending received since Feb 26, 2013.

Wells Fargo and Gateway One Lending Consumer Ratings

Rank
85 out of 921 in Banks category
216 out of 2342 in Financial Services category
Customer service
94 in category
158 in category
Product or Service Quality
59 in category
140 in category
Website
70 in category
195 in category

Wells Fargo and Gateway One Lending Rating Details

Customer service
1.3 (370 reviews)
1.5 (70 reviews)
Reviewer's quote

...com – your company’s #1 value = •Doing what’s right for customers. We place customers at the center of everything we do. We want to exceed customer expectations and build relationships that last a lifetime...

Casey B

...I called customer service and was told "we mailed it, sorry about your luck". Additional $45 for duplicate. They were of no help at all, rude, and unprofessional...

Nasreen
Product or Service Quality
1.4 (316 reviews)
1.7 (64 reviews)
Reviewer's quote

The Wells Fargo Bank on 174th takes 45 minutes to an hour to make a deposit when there's two people ahead of you horrible service horrible plac recommend bank somewhere else..

PissedConsumer1640445

...I did pay as agreed never had to call customer service for anything..

PissedConsumer1498476
Website
1.9 (307 reviews)
2 (60 reviews)
Reviewer's quote

...Had to call the phone number to get help off there website. Just to find out they deleted my password. They claimed it was because of a software update...

PissedConsumer1445000

...I went to the website and tried to pay, it wouldn't let me. If you call in with a payment, they charge you for taking your money ($10). They want you to go under...

PissedConsumer552887

Wells Fargo and Gateway One Lending Pros and Cons

Pros
  • Who did try to make me fell better
  • Nightmare
  • Wells fargo stole my home with no missed paymants and proof
  • Never having to talk to them
  • Financing
  • Customer serivec
Cons
  • Customer service
  • Incompetant
  • Rude representatives
  • Customer service
  • Very poor phone skills
  • Service

Wells Fargo and Gateway One Lending Most Positive Reviews

Top rated reviews
5

You should be happy that they froze your account.Chase Bank did the same to my account and I for one was happy that...

5

You were late.... Pay ur bills

Wells Fargo and Gateway One Lending Most Critical Reviews

Lowest rated reviews
1

I OPEN AN ACCOUNT AT WELLS FARGO WITH DIRECT DEPOSIT AND THAT WAS THAT .
NOW I GO TO AN ATM AND IT SAYS I AM NOT PERMITT...

1

Absolute worst customer service i have ever experienced!!!!!

Wells Fargo and Gateway One Lending Latest Reviews

Recent published reviews
1

when i reported fraud i was informed all was well. two weeks later 10 business days i went in again and was informed...

Read all 1573 reviews
1

After being told they would take payment via a card they didn't; then was told they could take payment via phone...

Read all 160 reviews

Wells Fargo and Gateway One Lending Products and Services

Most reviewed product and services
  • Wells Fargo Account (233 reviews)
  • Wells Fargo Loan (203 reviews)
  • Wells Fargo Mortgage (197 reviews)
  • Gateway One Lending Loan (35 reviews)
  • Gateway One Lending Auto Loan (33 reviews)
  • Gateway One Lending Customer Care (21 reviews)