PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Gateway One Lending and Wells Fargo as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Gateway One Lending
Wells Fargo

Gateway One Lending and Wells Fargo Overview

Total reviews 176 1629
Company responses 0 0
Issues resolved 1 1

Gateway One Lending and Wells Fargo Consumer Ratings

Rank
250 out of 1883 in Financial Services category
99 out of 740 in Banks category
Customer service
170 in category
103 in category
Product or Service Quality
153 in category
73 in category
Website
162 in category
83 in category
Interest Rate
112 in category
93 in category

Gateway One Lending and Wells Fargo Rating Details

Customer service
1.6 (75 reviews)
1.3 (390 reviews)
Reviewer's quote

...Pretty *** customer service for an early pay customer..

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Some time has passed now, and I think customer service should be renamed company service, because customer service people everywhere are not serving customers but the lazy, ass-backwards processes of these corporations. Im livid, want justice, and dont want to file a small claims complaint against...

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Product or Service Quality
1.7 (67 reviews)
1.4 (339 reviews)
Reviewer's quote

...I did pay as agreed never had to call customer service for anything..

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I got emails from creditors that some of my bills did not go through and they are going to cancel some of my services. Online said to call customer service which is open 24/7, so far I have been on hold with customer service now for an hour and 40 minutes. I was told that the wait would be 10...

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Website
2 (64 reviews)
1.9 (326 reviews)
Reviewer's quote

...I went to the website and tried to pay, it wouldn't let me. If you call in with a payment, they charge you for taking your money ($10). They want you to go under...

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...the website for online banking seems like the right place. Are there any laws about banks needing to notify/post notice to consumers about their "internal-only" (secret) limit they are subject to? Perhaps it could save others from frustration and embarassment I was subjected to today..

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Interest Rate
1.8 (63 reviews)
1.5 (253 reviews)
Reviewer's quote

They actually gave me an interest rate just one percent above what I was trying to get and it is almost nine percent below what I am paying now, so that was a point in their favor. When they called me for my interview the lady was very polite, direct and to the point about information she needed to...

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They also mentioned that before the 1 year ends we can call the division and ask for an extension on the low interest rate for 1 more year before the higher rates kick-in. We were thrilled about this because our home addition process had not begun yet and we might only be completed in 2018. So we...

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Gateway One Lending and Wells Fargo Pros and Cons

Pros
  • Never having to talk to them
  • Financing
  • Customer serivec
  • No customer service
  • Who did try to make me fell better
  • Nightmare
Cons
  • Customer service
  • Very poor phone skills
  • Service
  • Customer service
  • Incompetant
  • Rude representatives

Gateway One Lending and Wells Fargo Most Positive Reviews

Top rated reviews
5

You were late.... Pay ur bills

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5

You should be happy that they froze your account.Chase Bank did the same to my account and I for one was happy that...

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5

I find it interesting that most of the complaints about this company are from people late on their bills or car...

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5

You should have thought about the amount of money that you were asking Wells Fargo to Ref.Companies does not Ref I...

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Gateway One Lending and Wells Fargo Most Critical Reviews

Lowest rated reviews
1

Absolute worst customer service i have ever experienced!!!!!

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1

I OPEN AN ACCOUNT AT WELLS FARGO WITH DIRECT DEPOSIT AND THAT WAS THAT .
NOW I GO TO AN ATM AND IT SAYS I AM NOT PERMITT...

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1

My bf was going to get a loan from this company. It was all good and his quote for approval was 790 that he had to send...

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1

I was issued a check from my insurance company for damages to my home. Wells Fargo was listed on the check.After being...

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Gateway One Lending and Wells Fargo Latest Reviews

Recent published reviews
No votes

Trying to get a payoff-phone number not working

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No votes

I am usually able to walk into my Wells Fargo bank and do my banking without being told to wear a mask! I recently went...

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No votes

Hello,
My name: Mihwa Kim
My phone#:916-230-7479
My vehicle:2012 Honda Accord LE
I'd like to check your website link that ww...

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No votes

Details are not required to simply report that the supervisor with whom I spoke today regarding ongoing issues in...

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Gateway One Lending and Wells Fargo Products and Services

Most reviewed product and services
  • Gateway One Lending Loan (38 reviews)
  • Gateway One Lending Auto Loan (35 reviews)
  • Gateway One Lending Customer Care (21 reviews)
  • Wells Fargo Account (241 reviews)
  • Wells Fargo Loan (204 reviews)
  • Wells Fargo Mortgage (199 reviews)