PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Gateway One Lending and Wells Fargo as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Gateway One Lending
Wells Fargo

Gateway One Lending and Wells Fargo Overview

Total reviews 184 1663
Company responses 0 0
Issues resolved 1 1

Gateway One Lending and Wells Fargo Consumer Ratings

Rank
269 out of 2132 in Financial Services category
108 out of 742 in Banks category
Customer service
184 in category
108 in category
Product or Service Quality
169 in category
75 in category
Website
221 in category
83 in category
Interest Rate
121 in category
106 in category

Gateway One Lending and Wells Fargo Rating Details

Customer service
1.6 (76 reviews)
1.3 (402 reviews)
Reviewer's quote

...Pretty *** customer service for an early pay customer..

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Then i wrote and e-mail to customer service explaining some of this and let them know to call me when they had it resolved since my time is valuable. After a half hour or so a person from WF called me and was very apologetic and seamed to care about me (the customer) after we got through all the...

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Product or Service Quality
1.7 (67 reviews)
1.4 (351 reviews)
Reviewer's quote

...I did pay as agreed never had to call customer service for anything..

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...That is poor customer service and than say it's because of over draft and that is a lie on paper . . if it's been over drafted it's because wells fargo puts holds on funds on money that shouldn't be hold onto ..

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Website
2 (66 reviews)
1.9 (336 reviews)
Reviewer's quote

...I went to the website and tried to pay, it wouldn't let me. If you call in with a payment, they charge you for taking your money ($10). They want you to go under...

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...the website for online banking seems like the right place. Are there any laws about banks needing to notify/post notice to consumers about their "internal-only" (secret) limit they are subject to? Perhaps it could save others from frustration and embarassment I was subjected to today..

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Interest Rate
1.8 (64 reviews)
1.5 (262 reviews)
Reviewer's quote

They actually gave me an interest rate just one percent above what I was trying to get and it is almost nine percent below what I am paying now, so that was a point in their favor. When they called me for my interview the lady was very polite, direct and to the point about information she needed to...

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They also mentioned that before the 1 year ends we can call the division and ask for an extension on the low interest rate for 1 more year before the higher rates kick-in. We were thrilled about this because our home addition process had not begun yet and we might only be completed in 2018. So we...

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Gateway One Lending and Wells Fargo Pros and Cons

Pros
  • Never having to talk to them
  • Financing
  • Customer serivec
  • No customer service
  • Who did try to make me fell better
  • Nightmare
Cons
  • Customer service
  • Very poor phone skills
  • Service
  • Customer service
  • Incompetant
  • Rudeness

Gateway One Lending and Wells Fargo Most Positive Reviews

Top rated reviews
5

You were late.... Pay ur bills

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5

You should be happy that they froze your account.Chase Bank did the same to my account and I for one was happy that...

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5

I find it interesting that most of the complaints about this company are from people late on their bills or car...

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5

You should have thought about the amount of money that you were asking Wells Fargo to Ref.Companies does not Ref I...

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Gateway One Lending and Wells Fargo Most Critical Reviews

Lowest rated reviews
1

Absolute worst customer service i have ever experienced!!!!!

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1

I OPEN AN ACCOUNT AT WELLS FARGO WITH DIRECT DEPOSIT AND THAT WAS THAT .
NOW I GO TO AN ATM AND IT SAYS I AM NOT PERMITT...

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1

My bf was going to get a loan from this company. It was all good and his quote for approval was 790 that he had to send...

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1

I was issued a check from my insurance company for damages to my home. Wells Fargo was listed on the check.After being...

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Gateway One Lending and Wells Fargo Latest Reviews

Recent published reviews
No votes

Gateway one lending has a lean on my car. The lean is held by a Gateway in California that is no longer open. My car is...

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No votes

Buenas noches. Estaba tratándo de hacer una compra en la compañía total vida cambios y se me bloqueo mi cuenta

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No votes

Not accepting calls not sure where to start I thought I see a hundred words I have no problem with Gateway One Lending...

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5

Hi, Im emailing today about complaints Ive had at one of your banks. It is located at 470 Rahway Ave, Elizabeth NJ.
On We...

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