Start a new comparison
Delete

Gate1travel

Travel Agencies
  • 1 ISSUES RESOLVED
  • 319 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $2K AVERAGE LOSS
2.9
Customer service
Staff
Website
Discounts and Special Offers
Number of Destinations
  • Tour guide 3
  • Quality 3
  • Hotels 3
  • Organisation 2
  • Guides 2

Customers don't like

  • Poor customer service6
  • Problem resolution2
  • Information supplied2
  • Extemely poor customer service2
  • Will be the last1
Delete

Viator

Travel Agencies
Has verified representatives
  • 10 ISSUES RESOLVED
  • 68 COMPANY RESPONSES
  • 271 TOTAL REVIEWS
  • $64.5K CLAIMED LOSSES
  • $632 AVERAGE LOSS
2.3
Customer service
Staff
Website
Discounts and Special Offers
Number of Destinations
  • Easy to book 8
  • Ease of purchase 3
  • Viator is totally unreliable 2
  • Tours 2
  • Good tours 2

Customers don't like

  • Customer care8
  • Unresponsive6
  • Lack of service5
  • Customer service5
  • Slow customer service3
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel