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Gate1travel
Viator

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Gate1travel

Gate1travel

2.9
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 379 TOTAL REVIEWS
Rank
25 out of 681
in Travel Agencies category
Rating Details
Customer service
Staff
Website
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    28
  • SUCCESSFUL
    79%
  • AVG CALL DURATION
    02:47
  • ISSUES RESOLVED
    43%
Top Products and Services
3.3
124 reviews
2.9
37 reviews
3.9
35 reviews
Viator

Viator

1.9
  • 14 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 714 TOTAL REVIEWS
Rank
67 out of 681
in Travel Agencies category
Rating Details
Customer service
Staff
Website
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    4157
  • SUCCESSFUL
    83%
  • AVG CALL DURATION
    07:08
  • ISSUES RESOLVED
    28%
Top Products and Services
1.5
198 reviews
2.6
113 reviews
1.7
70 reviews

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