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Gate1travel

Travel Agencies
  • 1 ISSUES RESOLVED
  • 274 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
2.9
Customer service
Staff
Website
Number of Destinations
Discounts and Special Offers
  • Quality 3
  • Hotels 3
  • Guides 2
  • Tour guide 2
  • Organisation 2

Customers don't like

  • Poor customer service13
  • Customer service8
  • Problem resolution2
  • Refund policy2
  • Red tape involved2
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Travelocity

Travel Agencies
  • 0 ISSUES RESOLVED
  • 562 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $849 AVERAGE LOSS
1.4
Customer service
Staff
Website
Number of Destinations
Discounts and Special Offers
  • Will never use again 10
  • E-mail confirmation 3
  • Prices 3
  • Website 3
  • Nice customer service people 1

Customers don't like

  • Poor customer service23
  • Outright lies10
  • Horrible interaction experience7
  • Huge hassle7
  • Policies5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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