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Gate1travel

Travel Agencies
  • 1 ISSUES RESOLVED
  • 310 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
3.0
Customer service
Staff
Website
Discounts and Special Offers
Number of Destinations
  • Tour guide 3
  • Hotels 3
  • Quality 3
  • Guides 2
  • Organisation 2

Customers don't like

  • Poor customer service3
  • Customer service3
  • Extemely poor customer service2
  • Problem resolution2
  • Information supplied2
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Travelocity

Travel Agencies
  • 0 ISSUES RESOLVED
  • 576 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $836 AVERAGE LOSS
1.4
Customer service
Staff
Website
Discounts and Special Offers
Number of Destinations
  • Will never use again 11
  • E-mail confirmation 3
  • Prices 3
  • Website 3
  • Nice customer service people 1

Customers don't like

  • Poor customer service10
  • Huge hassle5
  • Outright lies5
  • Long wait times on phone4
  • Practices2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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