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  • 1 ISSUES RESOLVED
  • 102 TOTAL REVIEWS
  • $51.5K CLAIMED LOSSES
  • $3K AVERAGE LOSS
2.7
Customer service
Staff
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Sites we visited 8
  • Tour leadr 4
  • Seeing so much in a short period of time 4
  • Meeting lovely people 4
  • Some of the other participants 3

Customers don't like

  • Tour director3
  • Customer service3
  • Not getting the tour we paid for2
  • Meals2
  • Location of hotels2
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Gate1travel

Travel Agencies
  • 1 ISSUES RESOLVED
  • 327 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $2K AVERAGE LOSS
3.0
Customer service
Staff
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Tour guide 3
  • Quality 3
  • Hotels 3
  • Organisation 2
  • Guides 2

Customers don't like

  • Poor customer service6
  • Problem resolution2
  • Information supplied2
  • Extemely poor customer service2
  • Will be the last1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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