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Gate1travel

Travel Agencies
  • 1 ISSUES RESOLVED
  • 315 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $2K AVERAGE LOSS
3.0
Customer service
Staff
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Tour guide 3
  • Hotels 3
  • Quality 3
  • Guides 2
  • Organisation 2

Customers don't like

  • Poor customer service6
  • Extemely poor customer service2
  • Information supplied2
  • Problem resolution2
  • Will be the last1
Delete
  • 1 ISSUES RESOLVED
  • 93 TOTAL REVIEWS
  • $49.1K CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
2.8
Customer service
Staff
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Sites we visited 8
  • Meeting lovely people 4
  • Seeing so much in a short period of time 4
  • Tour leadr 4
  • Some of the other participants 3

Customers don't like

  • Customer service3
  • Tour director3
  • Itinerary2
  • Service of the agent and guide1
  • Sometimes no wifi in rooms1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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