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Gate1travel

Travel Agencies
  • 1 ISSUES RESOLVED
  • 258 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
3.0
Customer service
Staff
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Quality 3
  • Hotels 3
  • Guides 2
  • Tour guide 2
  • Organisation 2

Customers don't like

  • Poor customer service12
  • Customer service5
  • Problem resolution2
  • Refund policy2
  • Red tape involved2
Delete
  • 1 ISSUES RESOLVED
  • 79 TOTAL REVIEWS
  • $43K CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
3.0
Customer service
Staff
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Sites we visited 7
  • Meeting lovely people 4
  • Overall experience was very good 4
  • Seeing so much in a short period of time 4
  • Tour leadr 4

Customers don't like

  • Tour director7
  • Customer service4
  • Service of the agent and guide4
  • Pressure during trip2
  • Sometimes no wifi in rooms2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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