Gate1travel vs Trafalgar Tours

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Gate1travel

Travel Agencies
  • 1 ISSUES RESOLVED
  • 237 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
2.9
Customer service
Staff
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Quality 3
  • Hotels 3
  • Guides 2
  • Tour guide 2
  • Organisation 2

Customers don't like

  • Poor customer service13
  • Customer service6
  • Problem resolution2
  • Refund policy2
  • Red tape involved2

Products by Gate1travel

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  • 1 ISSUES RESOLVED
  • 76 TOTAL REVIEWS
  • $43K CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
3.0
Customer service
Staff
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Sites we visited 7
  • Meeting lovely people 4
  • Overall experience was very good 4
  • Seeing so much in a short period of time 4
  • Tour leadr 4

Customers don't like

  • Tour director8
  • Customer service4
  • Service of the agent and guide4
  • Pressure during trip3
  • Sometimes no wifi in rooms2

Products by Trafalgar Tours

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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