PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Tours4Fun and Gate1travel as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Tours4Fun
Gate1travel

Tours4Fun and Gate1travel Overview

Total reviews 40 393
Company responses 0 0
Issues resolved 0 2

Tours4Fun and Gate1travel Consumer Ratings

Rank
130 out of 587 in Travel Agencies category
34 out of 587 in Travel Agencies category
Product or Service Quality
87 in category
20 in category
Customer service
75 in category
34 in category
Additional Fees
86 in category
31 in category
Exchange, Refund and Cancellation Policy
62 in category
31 in category

Tours4Fun and Gate1travel Rating Details

Product or Service Quality
1.3 (18 reviews)
2.9 (139 reviews)
Reviewer's quote

Accommodation outside of San Francisco was of a high quality but precluded us from readily enjoying the San Francisco nightlife as if it had been in San Francisco. Food stops were predominantly at Asian establishments which satisfied the predominantly Asian tourists on the bus but the dozen or so...

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My complaint with Gate One Travel is 1) Why did a service representative put me on hold then lie to me when they have no way to check on visa times. I could have easily scheduled the trip at any time later as necessary if not lied to. 2) Why knowing my only concern, was I offered a worthless more...

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Customer service
1.5 (17 reviews)
2.5 (169 reviews)
Reviewer's quote

The customer service is really good, helpful and replies so quickly. We made the “2-Day National Parks Nature's Beauty Tour: Grand Canyon South Rim, Antelope Canyon and Lake Powell” Tour. Despite the tour is awesome we could do more things like visiting Navajo shops or several nice towns during the...

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Gate 1 Travel is absolutely, positively the worst travel company for customer service. I booked an independent tour to Paris earlier this summer for my 70th Birthday. When we arrived at our hotel, the room was extremely warm...

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Additional Fees
1.5 (16 reviews)
2.5 (116 reviews)
Reviewer's quote

...the tour guide force us to buy the additional package which we think it was not good attraction. The price was cheap but there is hidden fee that is not included, that is Service Fee. They stated 8 usd per day person...

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...1 and a different agent advised that the price we had been given was $400 too cheap and even though we decided to keep the original date we were charged an additional $400. Even though the price we had been originally charged was the price on their website they refused to relent. We were forced to either forfeit our...

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Exchange, Refund and Cancellation Policy
1.4 (16 reviews)
2.1 (127 reviews)
Reviewer's quote

Being in a different country from your own can be scary and After all of the issues including the bus getting into an accident and breaking down the best refund they could give was $36 TOTAL. I moved to other tour companies since then and the difference is SO HUGE, that I HAD TO WRITE THIS REVIEW....

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...advance per representative's advice however, since we got in the middle of this pandemic, the optional excursion got suddenly cancelled and Gate 1 wouldn't refund our money $ 150. 00 instead give us credit for future travel. In what's happening lately and my age I'm not sure about future travel and we can use this money now for immediate...

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Tours4Fun and Gate1travel Pros and Cons

Pros
  • Please sir
  • Nature
  • Lots of variety
  • Tour guide
  • Website
  • Variety of tour
Cons
  • Unfriendly
  • Too rigid
  • Too expensive
  • Poor customer service
  • Will be the last
  • Repeated refusal to make things right

Tours4Fun and Gate1travel Most Positive Reviews

Top rated reviews
5

I booked the trip wrongly without my wife travelling. This is very dangerous mistake !!
Your executive helped me a lot to...

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5

Don't know where all these bad reviews are coming from! People, you need to remember that flight schedule changes are n...

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No votes
5

Just back. Fabulous trip and Our tour guide Ron was exceptional. He loves Thailand and really enjoyed showing it off....

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Tours4Fun and Gate1travel Most Critical Reviews

Lowest rated reviews
1

tours4fun took our money and credit information thru internet and email. We corresponded via email and they sent...

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1

We booked a trip to Germany and now have to cancel. The trip starts in September 2015 and the company refuses to refund...

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1

7-Day New York City, Washington, D.C., Niagara Falls & Boston In-Depth Tour (NOT RECOMMENDED)
My wife and I were on thi...

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1

Over the last 10 years I have taken 7 tours with Gate 1 and spending thousands of $$$ with the company. Last week (4/15...

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Tours4Fun and Gate1travel Latest Reviews

Recent published reviews
1

Beware!
They sell tours not exist!!!!
I came to Las Vegas to stay at our friend’s house for our vacation for a week. We de...

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3.8

Would like to talk to someone about our refund. I can be reached at 206.818.3838.

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No votes

Sar main Apna Paisa transfer redeem kiya tha lekin aap 3 din ho chuka hai abhi tak mera Paisa Nahin Aaya please mera...

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2.3

We paid all optional excursions in advance per representative's advice however, since we got in the middle of this pande...

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Tours4Fun and Gate1travel Products and Services

Most reviewed product and services
  • Tours4fun Tour Booking (4 reviews)
  • Tours4Fun Tour Guide (3 reviews)
  • Tours4fun 10 Day Antelope Canyon And San Francisco Bus Tour (2 reviews)
  • Gate1travel Tour (122 reviews)
  • Gate1travel Tour Guide (35 reviews)
  • Gate1travel Tour Booking (20 reviews)