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Gate1travel

Travel Agencies
  • 1 ISSUES RESOLVED
  • 275 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
3.0
Customer service
Staff
Website
Number of Destinations
Discounts and Special Offers
  • Quality 3
  • Hotels 3
  • Guides 2
  • Tour guide 2
  • Organisation 2

Customers don't like

  • Poor customer service13
  • Customer service8
  • Problem resolution2
  • Refund policy2
  • Red tape involved2
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Lbf Travel

Travel Agencies
  • 0 ISSUES RESOLVED
  • 109 TOTAL REVIEWS
  • $60.7K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.1
Customer service
Staff
Website
Number of Destinations
Discounts and Special Offers
  • Nothing in retrospect 1
  • Very frustrating experience 1
  • Very irritating and impossible to deal with 1
  • Worse experience ever 1

Customers don't like

  • Arrogance2
  • No actual service received from customer service2
  • Cancelled tickets with no previous contact2
  • Difficulty contacting customer service2
  • Paying for reserved seats when i actually had no seats reserved1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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