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Gate1travel

Travel Agencies
  • 1 ISSUES RESOLVED
  • 278 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
2.9
Customer service
Staff
Website
Number of Destinations
Discounts and Special Offers
  • Tour guide 3
  • Hotels 3
  • Quality 3
  • Guides 2
  • Organisation 2

Customers don't like

  • Poor customer service13
  • Customer service8
  • Problem resolution2
  • Refund policy2
  • Red tape involved2
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Hotwire

Travel Agencies
  • 0 ISSUES RESOLVED
  • 207 TOTAL REVIEWS
  • $48.3K CLAIMED LOSSES
  • $439 AVERAGE LOSS
1.3
Customer service
Staff
Website
Number of Destinations
Discounts and Special Offers
  • Convenience of reserving online 4
  • What was promised 3
  • Price 2
  • Present you a hotel and they are not really 1
  • Prior purchases were okay 1

Customers don't like

  • Lack of customer service17
  • Different product than advertised6
  • Change in price5
  • Took my money5
  • No help at all4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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