PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Gasbike and Rockauto as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Gasbike
Rockauto

Gasbike and Rockauto Overview

Total reviews
163
4637
Company responses
0
0
Issues resolved
1
14

Gasbike and Rockauto Consumer Ratings

Rank
11 out of 131 in Bicycles and Skateboards category
26 out of 360 in Auto Parts and Accessories category
Product or Service Quality
7 in category
21 in category
Price Affordability
12 in category
18 in category
Value for money
10 in category
23 in category
Exchange, Refund and Cancellation Policy
5 in category
31 in category

Gasbike and Rockauto Rating Details

Product or Service Quality
1.6 (92 reviews)
2.4 (1448 reviews)
Reviewer's quote

...My bike did not even run for 30 days but since the CDI is faulty that does not fall under the warranty for the kit they were not replace it customer service sucks these guys need to be banned in their business license need to be snatched I suggest not to buy from gasbike. net..

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i ordered my part 5/11 location of part is 20 - 30 min away now is 5/20 the complaint procedure is very difficult to do they have no Customer Service. this is the worst place I have ever dealt with. people has no one to go to for issues unless you figure out how to do it..

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Price Affordability
2.3 (88 reviews)
3.4 (1466 reviews)
Reviewer's quote

Calls never answered hold only lasts just over 10 mins I'm trying to price a list of parts wanted for a build I want to do..

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RockAuto had a good price on part. I needed it quickly so I paid for FedEx Express two day shipping. FedEx delivered late and while RockAuto refunded me for part (less return shipping) they refused to file a claim with FedEx for shipping refund which was guaranteed..

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Value for money
1.7 (85 reviews)
2.9 (1419 reviews)
Reviewer's quote

...Both took my money immediately. Then suddenly my billing address didn't match shipping. So for security safety I had to provide I'd with debit card photo...

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'Still haven't got my parts FedEx says they have it we went thru the website and reported it and still haven't heard anything I either want my part or my money back..

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Exchange, Refund and Cancellation Policy
1.3 (85 reviews)
1.8 (1423 reviews)
Reviewer's quote

...Tried to cancel order and get refund but no response. Filed dispute with credit card issuer will see what happens..

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She returned the part expecting a refund minus the shipping cost and any restocking fees, but received nothing. When she reached out, they claimed the part arrived damaged, and provided pictures of an unidentifiable chrome part with scratches. She disputed that the damaged part was the part she had...

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Gasbike and Rockauto Pros and Cons

Pros
  • Horrid
  • Website
  • I like to learn from my mistakes and check reviews before i buy
  • Price
  • Will never buy from them again
  • Prices
Cons
  • Customer service
  • Shipping
  • Poor quality parts
  • No customer service
  • Customer service
  • Refund policy for defective item

Gasbike and Rockauto Most Positive Reviews

Top rated reviews
5

So I bought a gt66cc and when I got it it had no piston in it just a wrist pin on the crank rod.I do not care since...

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5

I ordered parts from Rockauto and recieved mix matched wind shield wiper blades. Guess I can only put the left blade on...

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5

I have just read several write ups from upset Gas Bike owners. I am due to receive my shipment on the 25th. of...

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5

I received an oil pump which should have included two "O" rings. The "O" rings were missing. It is IMPOSSIBLE to...

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Gasbike and Rockauto Most Critical Reviews

Lowest rated reviews
1

Do you?: gasbike.net and kingsbike.com are the same company? I highly advise that nobody do any business of any kind wit...

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1

I would just like to share the experience I had with rockauto. I paid 18$ extra for expidited shipping. I received an...

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1

ORDERED and didn't receive it make sure to get insurance for shipping
.free shipping but if anyone sighted delivery...

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1

The timing belt kit was advertised as having a water pump included. Kit arrived without a pump. Rock Auto insists their...

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Gasbike and Rockauto Latest Reviews

Recent published reviews
No votes

I have not received my product yet 2 12 cc trike gas engine conversion I paid for 2-day delivery over a week ago to...

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1

They don't answer the phone Ever! They don't sell bumpers! LOSERS

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1.2

On the site it dates they reply immediately, they don't... takes day, told them the tracking hasn't updated in 3 weeks...

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No votes

Unable to cancel order number 141428335, mis ordered need to re order for a 1989 Nissan Sentra
817-456-3519
Michaelowens@c...

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Gasbike and Rockauto Products and Services

Most reviewed product and services
  • Gasbike Shipping Service (33 reviews)
  • Gasbike Customer Care (25 reviews)
  • Rockauto Shipping Service (1221 reviews)
  • Rockauto Customer Care (718 reviews)
  • Rockauto Website (86 reviews)