Garnier vs Wen

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Garnier

Cosmetics and Toiletries
  • 1 ISSUES RESOLVED
  • 110 TOTAL REVIEWS
  • $1.5K CLAIMED LOSSES
  • $39 AVERAGE LOSS
1.8
Website
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
  • Lies on the package 3
  • Product is an outright rip off 2
  • Garnier moisture rescue lotion spf 15 1
  • Nutrisse haircolor 91 1
  • I like the color 1

Customers don't like

  • It turned my soft hair to dry straw3
  • Reprimand for dropping product2
  • Shape of the bottle is terrible it slips out of my hand2
  • Shape of the bottle is terrible it slips out of your hand2
  • Way my hair fell out after using it2

Products by Garnier

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Wen

Cosmetics and Toiletries
  • 2 ISSUES RESOLVED
  • 1748 TOTAL REVIEWS
  • $400K CLAIMED LOSSES
  • $732 AVERAGE LOSS
2.1
Website
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
  • Smell 12
  • How it makes my hair feel and look 8
  • Product 7
  • Feel of my hair 6
  • Silky shiny hair 5

Customers don't like

  • Hair loss30
  • Deceptive marketing practice15
  • Lost my hair14
  • Hair falling out8
  • Losing my hair when i shampooed8

Products by Wen

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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