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Garnier

Cosmetics and Toiletries
  • 1 ISSUES RESOLVED
  • 156 TOTAL REVIEWS
  • $3.8K CLAIMED LOSSES
  • $90 AVERAGE LOSS
1.9
Website
Customer service
Reliability
Staff
Exchange, Refund and Cancellation Policy
  • Smell 2
  • Product is an outright rip off 2
  • Nutrisse haircolor 91 1
  • I like the color 1
  • Garnier moisture rescue lotion spf 15 1

Customers don't like

  • Losing my hair2
  • Wrong colour1
  • Wrong color1
  • Ruined my hair1
  • Reprimand for dropping product1
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Wen

Cosmetics and Toiletries
  • 2 ISSUES RESOLVED
  • 1765 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
2.1
Website
Customer service
Reliability
Staff
Exchange, Refund and Cancellation Policy
  • Smell 12
  • How it makes my hair feel and look 8
  • Product 7
  • Feel of my hair 6
  • Thinning hair falling out 5

Customers don't like

  • Hair loss12
  • Lost my hair11
  • Deceptive marketing practice8
  • Unhelpful customer service4
  • Losing my hair when i shampooed4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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