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Garnier

Cosmetics and Personal Care
  • 1 ISSUES RESOLVED
  • 195 TOTAL REVIEWS
  • $4.9K CLAIMED LOSSES
  • $106 AVERAGE LOSS
1.9
Website
Reliability
Customer service
Staff
Diversity of Products or Services
  • Smell 2
  • Product is an outright rip off 2
  • Nutrisse haircolor 91 1
  • I like the color 1
  • Garnier moisture rescue lotion spf 15 1

Customers don't like

  • Made my hair fall out3
  • Losing my hair3
  • Ruined my hair2
  • Poor service2
  • No compensation for damage caused2
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Wen

Cosmetics and Personal Care
  • 2 ISSUES RESOLVED
  • 1767 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
2.1
Website
Reliability
Customer service
Staff
Diversity of Products or Services
  • Smell 12
  • How it makes my hair feel and look 8
  • Product 7
  • Feel of my hair 6
  • Thinning hair falling out 5

Customers don't like

  • Hair loss12
  • Lost my hair11
  • Deceptive marketing practice8
  • Customer service7
  • Unhelpful customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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