PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Suave and Garnier as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Suave
Garnier

Suave and Garnier Overview

Total reviews
386
307
Company responses
0
0
Issues resolved
0
1

Suave was first mentioned on PissedConsumer on Feb 10, 2012 and since then this brand received 386 reviews. It is 79 reviews more than Garnier received since Dec 30, 2012.

Suave and Garnier Consumer Ratings

Rank
111 out of 1159 in Cosmetics and Personal Care category
146 out of 1159 in Cosmetics and Personal Care category
Product or Service Quality
180 in category
160 in category
Price Affordability
40 in category
87 in category
Value for money
99 in category
109 in category

According to consumer ratings and reviews, Suave ranks 35 points higher in the Cosmetics and Personal Care category than Garnier. People gave Suave 1.5 stars for Product or Service Quality criterion in Cosmetics and Personal Care category and it is 205 points higher than the worst rated brand in this category. At the same time, Garnier was rated 1.6 stars for Product or Service Quality criterion in this category and it is 225 points higher than the worst rated brand in this category. If we look at Price Affordability criterion, than we see that Suave has a higher rating than Garnier. Regarding Value for money criterion, consumers gave Suave 2.1 stars and it is 74% greater than other in category. Garnier however was rated 2 stars and it is 72% greater than other in category.

Suave and Garnier Rating Details

Product or Service Quality
1.5 (134 reviews)
1.6 (103 reviews)
Reviewer's quote

Customer service rep muted the call for about 30 seconds before speaking then pretended they could not hear me and then just hung up without waiting at least 30 seconds for a response. I know they could because I made a call beforehand and the receiver could hear me fine. This happened 3 times for...

PissedConsumer1758039

...The Colorfast is a much better product. I thought the oils in the Olia would be better for my hair, so I am very disappointed, especially for a Garnier product. Not sure if I will buy Garnier again..

Ziyad
Price Affordability
3.3 (128 reviews)
2.8 (90 reviews)
Reviewer's quote

...The original Deep Clean Peppermint was a very good product for the price. My husband, daughter, and I all use it. I have been buying it for almost 10 years...

PissedConsumer1669415

We were having trouble finding the #83 in stores. So we bought 6 boxes at a time. We don't usually have issues but, the last three boxes We followed the instructions on mixing and when I tried using the applicator my fingers went thru the bottle. Talking about this with my wife informed me the same...

Arah
Value for money
2.1 (125 reviews)
2 (94 reviews)
Reviewer's quote

...I used to use herbal essences but due to money issues I switched to suave. With in two weeks I notice a TON of hair falling out. My husband and kids have even noticed the hair falling out because it is all over the place...

Jewel H

...waste money waste hair..

Demelza

Suave and Garnier Pros and Cons

Pros
  • Price
  • Product
  • It made my hair soft
  • Smells nice
  • Smell
  • Product is an outright rip off
Cons
  • Losing my hair
  • Hair loss
  • Hair loss and fear
  • Ruined my hair
  • Made my hair fall out
  • Losing my hair

Suave and Garnier Most Positive Reviews

Top rated reviews
5

I have fine thin hair and have to comment on this Product. In the past years I have tried numerous products from...

5

I have used Garnier products (shampoos & conditioners) for more than 10 years and like them very much.

Recently I t...

Suave and Garnier Most Critical Reviews

Lowest rated reviews
1

I got a sample for sauve natural. As much as I like how my hair stayed wonderful for days it did nothing for my...

1

I have been using Garnier,s "Olia" hair dyes since they came on the market and just a few weeks ago i decided to try a d...

Suave and Garnier Latest Reviews

Recent published reviews
2

Nothing happened. Customer service rep muted the call for about 30 seconds before speaking then pretended they could not...

Read all 386 reviews

First my daughter thought she loved the shampoo (Sleek and Shine) so after the first bottles i bought 2 more big...

Read all 307 reviews

Suave and Garnier Products and Services

Most reviewed product and services
  • Suave Shampoo (153 reviews)
  • Suave Hair Care (35 reviews)
  • Suave Professionals Almond And Shea Butter Shampoo (31 reviews)
  • Garnier Hair Dye (71 reviews)
  • Garnier Olia Hair Dye (19 reviews)
  • Garnier Shampoo (16 reviews)