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Garnier

Cosmetics and Personal Care
  • 1 ISSUES RESOLVED
  • 198 TOTAL REVIEWS
  • $4.9K CLAIMED LOSSES
  • $106 AVERAGE LOSS
1.8
Reliability
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
  • Smell 2
  • Product is an outright rip off 2
  • Nutrisse haircolor 91 1
  • I like the color 1
  • Garnier moisture rescue lotion spf 15 1

Customers don't like

  • Made my hair fall out3
  • Losing my hair3
  • Ruined my hair2
  • Poor service2
  • No compensation for damage caused2
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Keranique

Cosmetics and Personal Care
  • 5 ISSUES RESOLVED
  • 1130 TOTAL REVIEWS
  • $560K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.5
Reliability
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
  • Disgusting trickery 5
  • Time wasting 4
  • Possible to cancel account over phone 3
  • Disgusting 3
  • Courtesy of the staff 3

Customers don't like

  • Terrible customer service26
  • Price11
  • Manipulative6
  • Reps dont listen5
  • Fake legal explanations5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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