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Garnier

Cosmetics and Toiletries
  • 1 ISSUES RESOLVED
  • 134 TOTAL REVIEWS
  • $2.7K CLAIMED LOSSES
  • $70 AVERAGE LOSS
1.8
Website
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
  • Product is an outright rip off 2
  • Garnier moisture rescue lotion spf 15 1
  • Nutrisse haircolor 91 1
  • I like the color 1

Customers don't like

  • No responsibility for bad product1
  • Poor service1
  • Reprimand for dropping product1
  • Wrong color1
  • Wrong colour1
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Keranique

Cosmetics and Toiletries
  • 3 ISSUES RESOLVED
  • 990 TOTAL REVIEWS
  • $550K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.5
Website
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
  • Time wasting 3
  • Disgusting 3
  • Possible to cancel account over phone 3
  • Shampoo and conditioner 2
  • Was able to cancel and get refund 2

Customers don't like

  • Price11
  • Manipulative6
  • Reps dont listen5
  • Owe me my refund per guarantee4
  • Ripped me off4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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