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Garmin

Gadgets and Accessories
  • 0 ISSUES RESOLVED
  • 64 TOTAL REVIEWS
  • $5.9K CLAIMED LOSSES
  • $191 AVERAGE LOSS
2.3
Website
Customer service
Staff
Diversity of Products or Services
Discounts and Special Offers
  • Price of new unit with trade in of old unit 2
  • Watch is excellent 1
  • Usability 1
  • Product 1

Customers don't like

  • You do not stand behind your product1
  • Updates not available unless you own the latest computer1
  • Refund policy1
  • How long it took to get my upgrade1
  • How it failed and how support pushed me aside1
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Roku

Gadgets and Accessories
  • 3 ISSUES RESOLVED
  • 209 TOTAL REVIEWS
  • $4.7K CLAIMED LOSSES
  • $77 AVERAGE LOSS
1.6
Website
Customer service
Staff
Diversity of Products or Services
Discounts and Special Offers
  • Would like the product if it worked the way its supposed to 3
  • Product when it works 2
  • Price 2
  • Netflix availability 2
  • Initially 2

Customers don't like

  • Customer service6
  • Does not stand behind product4
  • Roku server issues3
  • Lack of tech expertise3
  • Connectivity issues3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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