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Garmin

Gadgets and Accessories
  • 0 ISSUES RESOLVED
  • 69 TOTAL REVIEWS
  • $7.1K CLAIMED LOSSES
  • $216 AVERAGE LOSS
2.1
Customer service
Website
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Price of new unit with trade in of old unit 2
  • Watch is excellent 1
  • Usability 1
  • Product 1
  • Nav system when it worked 1

Customers don't like

  • You do not stand behind your product1
  • Updates not available unless you own the latest computer1
  • Refund policy1
  • Map update corrupted it and it is unusable1
  • Lack of a response1
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Gearbest

Gadgets and Accessories
  • 47 ISSUES RESOLVED
  • 1725 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $276 AVERAGE LOSS
2.8
Customer service
Website
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Prices 46
  • Price 38
  • Customer service 34
  • Good quality 20
  • Quality 18

Customers don't like

  • Horrible customer service19
  • Customer care9
  • Rotten after sales8
  • Given the run-around8
  • Customer support8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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