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Garmin

Gadgets and Accessories
  • 0 ISSUES RESOLVED
  • 62 TOTAL REVIEWS
  • $5.9K CLAIMED LOSSES
  • $191 AVERAGE LOSS
2.3
Website
Customer service
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Price of new unit with trade in of old unit 2
  • Product 1
  • Watch is excellent 1
  • Usability 1

Customers don't like

  • How it failed and how support pushed me aside1
  • How long it took to get my upgrade1
  • Refund policy1
  • Updates not available unless you own the latest computer1
  • You do not stand behind your product1
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Gearbest

Gadgets and Accessories
  • 40 ISSUES RESOLVED
  • 1328 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $281 AVERAGE LOSS
2.3
Website
Customer service
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Prices 32
  • Price 26
  • Customer service 24
  • Good quality 16
  • Competetive prices 14

Customers don't like

  • Horrible customer service12
  • Customer care9
  • Customer support8
  • Given the run-around8
  • Very worst customer service7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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