PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Justice For Girls and Gap as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Justice For Girls
Gap

Justice For Girls and Gap Overview

Total reviews 573 222
Company responses 0 0
Issues resolved 0 2

Justice For Girls and Gap Consumer Ratings

Rank
343 out of 2136 in Footwear and Clothing category
377 out of 2136 in Footwear and Clothing category
Customer service
No votes
306 in category
Website
No votes
410 in category
Product or Service Quality
No votes
213 in category
Price Affordability
No votes
298 in category

Justice For Girls and Gap Rating Details

Customer service
No votes
1.5 (100 reviews)
Reviewer's quote

I waited a MONTH for a refund!!! I was given the runaround twice by customer service the third time I contacted someone on chat. The return was received by the warehouse SEPT 21st and no one took any action to process my refund. It took ME contacting customer support three times to even get someone...

Read full review

...The customer service rep was able to reinstate the rewards. I appreciate the reinstatement of the rewards, but would have preferred a more automatic approach. They will not be available for use for 30 to 90 days..

Read full review
Website
No votes
2.1 (81 reviews)
Reviewer's quote

I was never pissed, The website malfunctioned when I went to order and then the next day they wanted me to pay full price. I spoke with brad and he was so helpful and nice, justice is My daughters favorite store and I will always continue to shop there. We love your sales And your quality of clothes...

Read full review

...You are using your website to broadcast your opinions. I have no problem with whom you hire. Everyone needs a job...

Read full review
Product or Service Quality
No votes
2.2 (76 reviews)
Reviewer's quote

My customer service guy was so awesome above and beyond! I think many didn't have that. For this I'm sorry. I'm a paraeducator, and over the yrs have deduced you always hear what you do wrong but seldom what you do right...

Read full review

...That is absolutely awful customer service and very unprofessional. My fiancé was going to wait in line. It wasn’t that big of a deal...

Read full review
Price Affordability
No votes
2.9 (61 reviews)
Reviewer's quote

...99 price point, you pay for it it’s $35. They know the lighting is offensive and your kid is distracting you, and you will cave and pay $27. Not the mention the manager was a total issue...

Read full review

...She then proceeded to say “Well it’s not like you’re paying full price for the items. ” Additionally she never called a manager over. Perhaps she was the manager I don’t know...

Read full review

Justice For Girls and Gap Pros and Cons

Pros
  • Cute product
  • Designs
  • Daughter likes the clothing
  • Nice products
  • Like products
  • Nice clothing
Cons
  • Customer service
  • Problems are not easily fixed
  • No response to a problem
  • Customer service
  • Terrible customer service for on line purchases
  • Horrible customer service for online srvs

Justice For Girls and Gap Most Positive Reviews

Top rated reviews
5

I ordered from justice which was suppose to be a total of $40 with free shipping. Apparently they only do free shipping...

Read full review
5

This morning i was at the gap outlet in Watertown Ma. The store opened late at 10:04 I asked the man Rodney why his repl...

Read full review
5

I will never order from there website it sucks!cant get my order processed!and customer service is even worst.

Read full review
5

I missing two sets if 12 months baby boys pants with logo

Read full review

Justice For Girls and Gap Most Critical Reviews

Lowest rated reviews
1

This company is a rip-off! They keep shipping items I never bought and no one answers the phone for customer service. ...

Read full review
1

Worst shopping experience with GAP! It was my first time shopping in GAP and worst ever experience.
I ordered on Nov 23th...

Read full review
1

I was shopping at the 430 Hylan Blvd store (S.I.) with my daughters. There was another customer who left with an upset...

Read full review
1

I paid extra to have an order I paid for arrive early, however did not receive my order. Gap did nothing except keep my...

Read full review

Justice For Girls and Gap Latest Reviews

Recent published reviews
1

I waited a MONTH for a refund!!! I was given the runaround twice by customer service the third time I contacted someone...

Read full review
No votes

When putting in the coupon code smile for additional 40% off everything and the additional 20% it is not coming up in my...

Read full review
4.1

My customer service guy was so awesome above and beyond! I think many didn't have that. For this I'm sorry....

Read full review
3.5

Security tag left on my purchased jacket.I found it while showing my daughter what a awesome jacket I had bought from...

Read full review

Justice For Girls and Gap Products and Services

Most reviewed product and services
  • Justice For Girls Shipping Service (74 reviews)
  • Justice For Girls Clothing (51 reviews)
  • Justice For Girls Manager (27 reviews)
  • Gap Shipping Service (17 reviews)
  • Gap Cashier (3 reviews)
  • Gap Sales Manager (2 reviews)