PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Gap and Justice For Girls as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Gap
Justice For Girls

Gap and Justice For Girls Overview

Total reviews
25
539
Company responses
0
0
Issues resolved
0
0

Justice For Girls was first mentioned on PissedConsumer on Dec 28, 2011 and since then this brand received 539 reviews. It is 514 reviews more than Gap received since Aug 30, 2008.

Gap and Justice For Girls Consumer Ratings

Rank
151 out of 2293 in Footwear and Clothing category
266 out of 2293 in Footwear and Clothing category
Product or Service Quality
206 in category
153 in category
Price Affordability
335 in category
440 in category
Exchange, Refund and Cancellation Policy
109 in category
127 in category

According to consumer ratings and reviews, Gap ranks 115 points higher in the Footwear and Clothing category than Justice For Girls. People gave Gap 2.1 stars for Product or Service Quality criterion in Footwear and Clothing category and it is 639 points higher than the worst rated brand in this category. At the same time, Justice For Girls was rated 2.4 stars for Product or Service Quality criterion in this category and it is 692 points higher than the worst rated brand in this category. If we look at Price Affordability criterion, than we see that Gap has a higher rating than Justice For Girls. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave Gap 2.4 stars and it is 87% greater than other in category. Justice For Girls however was rated 2.2 stars and it is 85% greater than other in category.

Gap and Justice For Girls Rating Details

Product or Service Quality
2.1 (9 reviews)
2.4 (206 reviews)
Reviewer's quote

Customer service agent helped me..

Shiven

I contacted customer service and spoke with the manager Khan (Margate, Florida) who proceeded to explain that I could not exchange the product at the sale price, I would have to purchase the exact same product ( in a smaller size) for twice the price I paid. The sizes are awkward and inconsistent,...

Quen P
Price Affordability
2.5 (8 reviews)
2.1 (200 reviews)
Reviewer's quote

I paid extra to have an order I paid for arrive early, however did not receive my order. Gap did nothing except keep my money while I'm trying to get my money back since I received no products. They didn't even bother to call the shipping company to verify: they literally did nothing but keep my...

Karen I

...99 price point, you pay for it it’s $35. They know the lighting is offensive and your kid is distracting you, and you will cave and pay $27. Not the mention the manager was a total issue...

PissedConsumer1684390
Exchange, Refund and Cancellation Policy
2.4 (8 reviews)
2.2 (199 reviews)
Reviewer's quote

...Went to the store at qns mall 3 days they wouldn't exchange saying it was not on my c. c the store must have given me 2 carda. The bank said no you have one card...

PissedConsumer1271745

...I called the customer service 3 times now and was promised a refund and I still have not received my Money back. How can they call themselves Justice with such terrible customer service?..

Allison B

Gap and Justice For Girls Pros and Cons

Pros
  • Beautiful designs
  • Cute product
  • Designs
  • Had what i needed
Cons
  • What i received
  • Integration of gap with ups
  • Delivery service
  • Customer service
  • Problems are not easily fixed
  • No response to a problem

Gap and Justice For Girls Most Positive Reviews

Top rated reviews
4.6

This morning i was at the gap outlet in Watertown Ma. The store opened late at 10:04 I asked the man Rodney why his repl...

5

I ordered from justice which was suppose to be a total of $40 with free shipping. Apparently they only do free shipping...

Gap and Justice For Girls Most Critical Reviews

Lowest rated reviews
1

Worst shopping experience with GAP! It was my first time shopping in GAP and worst ever experience.
I ordered on Nov 23th...

1

This company is a rip-off! They keep shipping items I never bought and no one answers the phone for customer service. ...

Gap and Justice For Girls Latest Reviews

Recent published reviews
4.2

Customer service agent helped me

Read all 25 reviews
1

Placed an item and was to receive by Christmas. It is now 01/03 and item still showing processing on web page. I called...

Read all 539 reviews

Gap and Justice For Girls Products and Services

Most reviewed product and services
  • Gap Customer Care (6 reviews)
  • Gap Day Perfume (1 review)
  • Gap Cashier (1 review)
  • Justice For Girls Shipping Service (74 reviews)
  • Justice For Girls Customer Care (66 reviews)
  • Justice For Girls Clothing (50 reviews)