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Gannett

Periodicals & Publishing
  • 0 ISSUES RESOLVED
  • 16 TOTAL REVIEWS
  • $540 CLAIMED LOSSES
  • $90 AVERAGE LOSS
1.8
Diversity of Products or Services
Customer service
Website
  • Person to call and address the issue 1
  • Newspaper itself 1
  • Newspaper 1

Customers don't like

  • Having a machine deal with customer service issues1
  • Delivery of the paper1
  • Customer service1
  • Being treated unlawfully1
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Xlibris

Periodicals & Publishing
  • 1 ISSUES RESOLVED
  • 343 TOTAL REVIEWS
  • $690K CLAIMED LOSSES
  • $5.5K AVERAGE LOSS
1.6
Diversity of Products or Services
Customer service
Website
  • Published book 5
  • Ripp off 4
  • Beginning 3
  • Value of basic publishing package 2
  • Value for money 2

Customers don't like

  • Given the runaround5
  • Give you the run around4
  • Stole all proceeds3
  • Company attempting to scam me3
  • Xlibris does not care about their authors2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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