Gannett vs Vistaprint

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Gannett

Periodicals & Publishing
  • 0 ISSUES RESOLVED
  • 10 TOTAL REVIEWS
  • $352 CLAIMED LOSSES
  • $88 AVERAGE LOSS
1.8
Diversity of Products or Services
Customer service
Website
  • Newspaper itself 1

Customers don't like

  • Customer service2
  • Being billed for item not purchased1
  • Dealing with billing issues1

Products by Gannett

No items

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Vistaprint

Periodicals & Publishing
  • 0 ISSUES RESOLVED
  • 98 TOTAL REVIEWS
  • $25.6K CLAIMED LOSSES
  • $595 AVERAGE LOSS
2.1
Diversity of Products or Services
Customer service
Website
  • Printing options 2
  • Customer service 2
  • Ease of use 2
  • Quick refund 1
  • Selection 1

Customers don't like

  • Non-transparent ordering process4
  • Customer service3
  • On-hold time3
  • Website services3
  • Domain transfer fee2

Products by Vistaprint

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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