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Gannett

Periodicals & Publishing
  • 0 ISSUES RESOLVED
  • 26 TOTAL REVIEWS
  • $640 CLAIMED LOSSES
  • $91 AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Website
  • Person to call and address the issue 1
  • Newspaper itself 1
  • Newspaper 1

Customers don't like

  • Customer service6
  • Being treated unlawfully2
  • Item not received1
  • Having a machine deal with customer service issues1
  • Has no communication with subscription order account1
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Vistaprint

Periodicals & Publishing
  • 0 ISSUES RESOLVED
  • 106 TOTAL REVIEWS
  • $26K CLAIMED LOSSES
  • $577 AVERAGE LOSS
2.1
Customer service
Diversity of Products or Services
Website
  • Printing options 2
  • Prices 2
  • Ease of use 2
  • Customer service 2
  • Worse 1

Customers don't like

  • Customer service5
  • On-hold time2
  • Non-transparent ordering process2
  • Shipping charge practices1
  • Shipping1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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