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Gannett

Periodicals & Publishing
  • 0 ISSUES RESOLVED
  • 16 TOTAL REVIEWS
  • $540 CLAIMED LOSSES
  • $90 AVERAGE LOSS
1.8
Diversity of Products or Services
Customer service
Website
  • Person to call and address the issue 1
  • Newspaper itself 1
  • Newspaper 1

Customers don't like

  • Having a machine deal with customer service issues1
  • Delivery of the paper1
  • Customer service1
  • Being treated unlawfully1
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Vistaprint

Periodicals & Publishing
  • 0 ISSUES RESOLVED
  • 104 TOTAL REVIEWS
  • $26K CLAIMED LOSSES
  • $577 AVERAGE LOSS
2.1
Diversity of Products or Services
Customer service
Website
  • Printing options 2
  • Ease of use 2
  • Customer service 2
  • Worse 1
  • Selection 1

Customers don't like

  • Customer service3
  • On-hold time2
  • Non-transparent ordering process2
  • Shipping charge practices1
  • Quality of product1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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