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  • 0 ISSUES RESOLVED
  • 297 TOTAL REVIEWS
  • $43.6K CLAIMED LOSSES
  • $765 AVERAGE LOSS
2.2
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • I guess you could say the store is cleaned 3
  • Clean 3
  • Product 2
  • On-line selection 2
  • Size 1

Customers don't like

  • Customer service6
  • Poor response to complaint4
  • Service3
  • Store staff2
  • Customer service or product quality2
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Ll Bean

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 79 TOTAL REVIEWS
  • $3.8K CLAIMED LOSSES
  • $145 AVERAGE LOSS
2.3
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Product selection online 4
  • Prodcut selection 3
  • Product 2
  • Theoretical size range offered 1
  • Tall sizes 1

Customers don't like

  • Way it currently operates4
  • Poor customer service4
  • Too many popular products in continuous back order status2
  • Quality of products in decline2
  • Takes forever to get boots1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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