PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Gamestop and WalMart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Gamestop
WalMart

Gamestop and WalMart Overview

Total reviews 699 9644
Company responses 0 1
Issues resolved 5 85

Gamestop and WalMart Consumer Ratings

Rank
103 out of 333 in Games and Movies category
71 out of 349 in Supermarkets and Malls category
Customer service
72 in category
58 in category
Website
75 in category
55 in category
Discounts and Special Offers
67 in category
50 in category
Product or Service Quality
75 in category
59 in category

Gamestop and WalMart Rating Details

Customer service
1.4 (294 reviews)
1.6 (3189 reviews)
Reviewer's quote

...Your customer service told me multiple times it was ON its way to only be told a week later its cancelled. We changed the CC card info on it TO BE SURE still told it was on the way. I am a pro member in your rewards for over 10 years now your customer service to be honest is awful...

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No one at Walmart ever addressed or expressed any concern at all about this issue, or me (the customer)!!! I have sent my concerns to multiple Walmart customer service emails as well as called Walmart customer service. No one at Walmart cares about the customer regarding this issue. And that is...

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Website
1.8 (251 reviews)
2.4 (2785 reviews)
Reviewer's quote

Why am I being blocked from the gamestop website?? If Im blocked I want a full refund of my current membership.

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Horrible experiences trying to buy the PlayStation 5 that I see happening to thousands of people!! Not only does the website crash when your trying to checkout and at the last step of purchase, they also charge you multiple times and your order does not go through and wont get a refund for up to 2...

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Discounts and Special Offers
1.8 (235 reviews)
2.4 (2504 reviews)
Reviewer's quote

my husband pre-ordered Nascar Heat 5 Gold with the special pre-order down loadable content on July 2, 2020 at the Gamestop in the Carbon Plaza Mall, Lehighton, PA. When my husband went to pick it up, it wasn't there and the clerk got snippy with him and said well you wouldn't get it because you...

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Walmart offers store inventory checker which is suppose to provide customer with ability to see if specific Walmart has your desired item in stock thereby not waste time going to store when item is out of stock. Walmart does not maintain accurate nor honest inventories. They manipulate prices,...

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Product or Service Quality
1.6 (227 reviews)
2.1 (2589 reviews)
Reviewer's quote

The service or lack there of I have received from GameStop and PayPal has completely sucked! It has been horrible. They have not been helpful in anyway. Never shopping there again..

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...Couldnt ask for better service!..

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Gamestop and WalMart Pros and Cons

Pros
  • Very unhappy
  • Store location
  • Leaving the store to never return
  • Prices
  • Location
  • Price
Cons
  • Customer service
  • Lack of company responsibilty
  • Customer care
  • Customer service
  • Service
  • Management

Gamestop and WalMart Most Positive Reviews

Top rated reviews
5

it was great the lady amber was great was helpful and I put my hand on her arm and thanked for her greatest

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5

my friend and my grandma were drinking bottled water from walmart. My grandmas tasted okay but my friend swallowed a...

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5

Maggie was polite, excellent and took care of my problem, promptly and courteously. Thank you!

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5

The Wal-Mart’s stores in my town are overly crowed, dirty, and have unenthused cashiers. That’s why I decided to shop w...

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Gamestop and WalMart Most Critical Reviews

Lowest rated reviews
1

On October 13 2014, I placed an order for the PlayStation 3 500GB Limited Edition - Red and red controller. In the...

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1

I ordered from Walmart online. I had a few returns and was told I could return them at the Broadway Walmart Store. I ha...

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1

Prince William Parkway VA. Had 6 games for trade. Thief, Battlefield 4, Watchdogs, Need for Speed Rivals, Zumba, Dead...

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1

I bought a gift card for my daughter online to be sent to her address at college. By the delivery date, she had still n...

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Gamestop and WalMart Latest Reviews

Recent published reviews
2

Order marked delivered but I never received it. Its been days and still no response from this merchant. Very...

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No votes

Had a protection plan on a sewing machine, I got an email that a refund will be processed, I called to get a refund...

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No votes

I want to first say that my family and I have been shopping at game stop for years. Spending hundreds of dollars on...

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3.5

Want some answer to why they advertise something then don't have it at the store when it says they have 4 of them....

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Gamestop and WalMart Products and Services

Most reviewed product and services
  • Gamestop Shipping Service (28 reviews)
  • Gamestop Gift Card (19 reviews)
  • Gamestop Manager (6 reviews)
  • Walmart Manager (548 reviews)
  • Walmart Cashier (434 reviews)
  • Walmart Gift Card (338 reviews)