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Gamestop

Entertainment
  • 4 ISSUES RESOLVED
  • 385 TOTAL REVIEWS
  • $69.9K CLAIMED LOSSES
  • $454 AVERAGE LOSS
1.6
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Store location 3
  • Having something on hand 1
  • Management 1
  • Trading games for credit 1
  • Value i believed i was getting but did not get 1

Customers don't like

  • Customer service6
  • False advertising4
  • Employees3
  • That they can only offer a script and cant offer solutions2
  • Unprofessionalism2
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Tivo

Entertainment
  • 0 ISSUES RESOLVED
  • 54 TOTAL REVIEWS
  • $9.5K CLAIMED LOSSES
  • $395 AVERAGE LOSS
1.6
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product 3
  • It is nice when it works 2
  • Quality of product 1
  • Technical support is good 1
  • Technical service 1

Customers don't like

  • Repeated calls with no solution2
  • Not getting what i paid for2
  • Service1
  • When it does not work1
  • Way i felt devalued as a customer1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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