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Gamestop

Entertainment
  • 3 ISSUES RESOLVED
  • 374 TOTAL REVIEWS
  • $68.9K CLAIMED LOSSES
  • $463 AVERAGE LOSS
1.6
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Store location 3
  • I use to like everything about gamestop 1
  • Management 1
  • Trading games for credit 1
  • Value i believed i was getting but did not get 1

Customers don't like

  • Customer service4
  • False advertising4
  • Employees3
  • Issue handling process2
  • Unprofessionalism2
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Tivo

Entertainment
  • 0 ISSUES RESOLVED
  • 47 TOTAL REVIEWS
  • $9.1K CLAIMED LOSSES
  • $432 AVERAGE LOSS
1.6
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product 2
  • It is nice when it works 2
  • Great technical support 1
  • Technical service 1
  • Quality of product 1

Customers don't like

  • Repeated calls with no solution2
  • Not helpful to customers1
  • Not recording what is scheduled to1
  • Product did not do what it said it should do1
  • Sales representatives1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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