PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Graton Resort And Casino and Gamestop as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Graton Resort And Casino
Gamestop

Graton Resort And Casino and Gamestop Overview

Total reviews
59
596
Company responses
0
0
Issues resolved
0
4

Graton Resort And Casino and Gamestop Consumer Ratings

Rank
49 out of 206 in Gambling and Lotto category
88 out of 287 in Games and Movies category
Customer service
32 in category
67 in category
Website
45 in category
71 in category
Diversity of Products or Services
33 in category
63 in category
Value for money
34 in category
66 in category

Graton Resort And Casino and Gamestop Rating Details

Customer service
1.5 (32 reviews)
1.3 (216 reviews)
Reviewer's quote

...No friendly customer service at all. they all have grumpy faces and are out to only either harass you or take ur money. I was very hurt in the beginning...

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...Email customer service and no replies to date and that was over a week ago I sent an email..

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Website
1.8 (29 reviews)
1.8 (184 reviews)
Reviewer's quote

Im jasmine thry know me thry kickd me out after 3 yrs of going there security said sorry we gotta part ways bit the bartender took my id and walkd off i was like tf .!and they said i called her out her name i feel it was a race thing im black.n will file a legal complaint on graton watch

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...Now they only want to issue store credit even tho their own website says full refund in the payment method if within 7 days which I am. They sell a defective product and don't even include proper accessories. Terrible..

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Diversity of Products or Services
1.7 (29 reviews)
2.1 (149 reviews)
Reviewer's quote

Wow they give away some really nice things? NOT!Wow got a crock pot, Betty Crocker! Decent brand? Cost me like $5'000 to get enough reward pts? Serious! So got this crock pot everybody in casino pretty much has one.each person $5000 spent multiplied by all these people Graton casino is the thieve...

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Order went to wrong address, have made several attempts to contact to get a refund for my products..

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Value for money
1.3 (28 reviews)
1.7 (129 reviews)
Reviewer's quote

Now mind you, this is aimed specifically At customers who had won large amounts of money (Over $1,000+ USD) at that casino. It prompted to call to reserve a spot as space is limited and Confirm spot by calling this number (888) 258-2986 by Monday, November 11. Then come to the casino between...

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The district manager was then rude to my husband and returned his money and told him to never come to the Lehighton store again. What a way to treat a very loyal customer who spends a lot of money at your establishment. I feel my husband deserves an apology and you need to do something about the...

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Graton Resort And Casino and Gamestop Pros and Cons

Pros
  • Food
  • Winning
  • Very unhappy
  • Store location
  • Leaving the store to never return
Cons
  • Security banned me with no explanation
  • Security department
  • Service is so rude and no manner
  • Customer service
  • Customer care
  • Online customer service is terrible

Graton Resort And Casino and Gamestop Most Positive Reviews

Top rated reviews
5

I’m pretty sure everyone has an expectation. My expectation coming to Graton Is to have good services, respect and also...

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5

it was great the lady amber was great was helpful and I put my hand on her arm and thanked for her greatest

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3.6

Sercurity told me that i used somebody elses ID card.... and i recall that night... my cousin Donna Lee had me hold her...

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5

Maggie was polite, excellent and took care of my problem, promptly and courteously. Thank you!

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Graton Resort And Casino and Gamestop Most Critical Reviews

Lowest rated reviews
1

Their employees removed my brothers reward card from my machine in a rude deceiving and greedy way! He had 400.00...

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1

On October 13 2014, I placed an order for the PlayStation 3 500GB Limited Edition - Red and red controller. In the...

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1

I'm playing blackjack one of my cards is flipped, they count the hand against me, whenever I play slots it just takes...

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1

Prince William Parkway VA. Had 6 games for trade. Thief, Battlefield 4, Watchdogs, Need for Speed Rivals, Zumba, Dead...

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Graton Resort And Casino and Gamestop Latest Reviews

Recent published reviews
1

Was banned for life for a poker room dispute . They where very aggressive and didn't even hear what actually happened....

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3

my husband pre-ordered Nascar Heat 5 Gold with the special pre-order down loadable content on July 2, 2020 at the Gamest...

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2.2

Im jasmine thry know me thry kickd me out after 3 yrs of going there security said sorry we gotta part ways bit the...

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1.8

Trying to find out if game stop has received my fiance's (Chad Plank)'s xbox 360 yet. He sent it on June 19,2020

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Graton Resort And Casino and Gamestop Products and Services

Most reviewed product and services
  • Graton Resort And Casino Security Guard (18 reviews)
  • Graton Resort And Casino Customer Care (12 reviews)
  • Graton Resort And Casino Rewards Program (3 reviews)
  • Gamestop Customer Care (43 reviews)
  • Gamestop Shipping Service (22 reviews)
  • Gamestop Gift Card (18 reviews)