PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Gamestop and Graton Resort And Casino as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Gamestop
Graton Resort And Casino

Gamestop and Graton Resort And Casino Overview

Total reviews 699 65
Company responses 0 0
Issues resolved 5 0

Gamestop and Graton Resort And Casino Consumer Ratings

Rank
103 out of 333 in Games and Movies category
48 out of 214 in Gambling and Lotto category
Customer service
74 in category
34 in category
Website
77 in category
46 in category
Discounts and Special Offers
69 in category
25 in category
Product or Service Quality
77 in category
32 in category

Gamestop and Graton Resort And Casino Rating Details

Customer service
1.4 (294 reviews)
1.6 (34 reviews)
Reviewer's quote

...Your customer service told me multiple times it was ON its way to only be told a week later its cancelled. We changed the CC card info on it TO BE SURE still told it was on the way. I am a pro member in your rewards for over 10 years now your customer service to be honest is awful...

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...customer and I'm so close to being a platinum member worked on it hard all year and my card most the time ends up not working in the game haveing to go to customer service every other visit is not convenient but I do understand you guys just updated your systems so may be it will work its self...

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Website
1.8 (251 reviews)
1.9 (32 reviews)
Reviewer's quote

Why am I being blocked from the gamestop website?? If Im blocked I want a full refund of my current membership.

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My boyfriend and i went to Graton in April 2019. He was waiting for me and decided to clean up my car a little and got into the backseat. He was in the backseat cleaning it up and closed the door to save the battery... Well after approx. 20 minutes he stopped and went to try to find me. He did find...

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Discounts and Special Offers
1.8 (235 reviews)
2 (27 reviews)
Reviewer's quote

my husband pre-ordered Nascar Heat 5 Gold with the special pre-order down loadable content on July 2, 2020 at the Gamestop in the Carbon Plaza Mall, Lehighton, PA. When my husband went to pick it up, it wasn't there and the clerk got snippy with him and said well you wouldn't get it because you...

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I am rightnow playing in a slot machine awhile ago one of this so called security agent a dark black huge man stood at the middle of the hallway or walkway and said in a loud tone of voice that I have to sit down in order to drink my coffee. ? At first I did not pay attention because I was not the...

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Product or Service Quality
1.6 (227 reviews)
1.5 (29 reviews)
Reviewer's quote

The service or lack there of I have received from GameStop and PayPal has completely sucked! It has been horrible. They have not been helpful in anyway. Never shopping there again..

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...When machines are full it’s out of service You will ask why I still go there bec I lost a lot & thinking that someday I’ll hit something..

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Gamestop and Graton Resort And Casino Pros and Cons

Pros
  • Very unhappy
  • Store location
  • Leaving the store to never return
  • Winning
  • Food
  • Fun games
Cons
  • Customer service
  • Lack of company responsibilty
  • Customer care
  • Security banned me with no explanation
  • Service is so rude and no manner
  • Security department

Gamestop and Graton Resort And Casino Most Positive Reviews

Top rated reviews
5

it was great the lady amber was great was helpful and I put my hand on her arm and thanked for her greatest

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5

I’m pretty sure everyone has an expectation. My expectation coming to Graton Is to have good services, respect and also...

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5

Maggie was polite, excellent and took care of my problem, promptly and courteously. Thank you!

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3.6

Sercurity told me that i used somebody elses ID card.... and i recall that night... my cousin Donna Lee had me hold her...

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Gamestop and Graton Resort And Casino Most Critical Reviews

Lowest rated reviews
1

On October 13 2014, I placed an order for the PlayStation 3 500GB Limited Edition - Red and red controller. In the...

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1

Their employees removed my brothers reward card from my machine in a rude deceiving and greedy way! He had 400.00...

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1

Prince William Parkway VA. Had 6 games for trade. Thief, Battlefield 4, Watchdogs, Need for Speed Rivals, Zumba, Dead...

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1

I'm playing blackjack one of my cards is flipped, they count the hand against me, whenever I play slots it just takes...

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Gamestop and Graton Resort And Casino Latest Reviews

Recent published reviews
2

Order marked delivered but I never received it. Its been days and still no response from this merchant. Very...

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3.4

Long time customer and I'm so close to being a platinum member worked on it hard all year and my card most the time...

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No votes

I want to first say that my family and I have been shopping at game stop for years. Spending hundreds of dollars on...

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1

My boyfriend and i went to Graton in April 2019. He was waiting for me and decided to clean up my car a little and got i...

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Gamestop and Graton Resort And Casino Products and Services

Most reviewed product and services
  • Gamestop Shipping Service (28 reviews)
  • Gamestop Gift Card (19 reviews)
  • Gamestop Manager (6 reviews)
  • Graton Resort And Casino Security Guard (20 reviews)
  • Graton Resort And Casino Rewards Program (3 reviews)
  • Graton Resort And Casino Waiter (2 reviews)