PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Gameloft and Kabam as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Gameloft
Kabam

Gameloft and Kabam Overview

Total reviews
69
287
Company responses
0
0
Issues resolved
1
2

Kabam was first mentioned on PissedConsumer on Feb 28, 2012 and since then this brand received 287 reviews. It is 218 reviews more than Gameloft received since Jan 22, 2014. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Gameloft customer support team and Kabam customer service.

Gameloft and Kabam Consumer Ratings

Rank
35 out of 441 in Games and Movies category
47 out of 441 in Games and Movies category
Customer service
31 in category
39 in category
Website
34 in category
40 in category
Diversity of Products or Services
35 in category
47 in category

According to consumer ratings and reviews, Gameloft ranks 12 points higher in the Games and Movies category than Kabam. People gave Gameloft 1.9 stars for Customer service criterion in Games and Movies category and it is 80 points higher than the worst rated brand in this category. At the same time, Kabam was rated 1.7 stars for Customer service criterion in this category and it is 72 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Gameloft has a higher rating than Kabam. Regarding Diversity of Products or Services criterion, consumers gave Gameloft 2.4 stars and it is 68% greater than other in category. Kabam however was rated 2.1 stars and it is 58% greater than other in category.

Gameloft and Kabam Rating Details

Customer service
1.9 (27 reviews)
1.7 (139 reviews)
Reviewer's quote

...When they didn't work I contacted customer support...

Trevor

... the boss (the game would freeze; claiming it lost connection) now I spend lots of money on you guys and I’m literally about to quit and y’all will lose a customer over *** like this. I didn’t receive my rewards and even get my solo challenge rewards. In the past week or 2 I’ve spent hundreds of dollars....

Emanuelle
Website
2.6 (27 reviews)
2.3 (149 reviews)
Reviewer's quote

The phone line tells you to go to the website. The website tells you to send an email (and provides no such email address). When you finally hunt down an email and send a screenshot of the purchase (as the site specifically directs you to), an email is sent in response telling you to go to the...

Grant W

Got double charged for an in game purchase and have spent the past three days calling 3 different "corporate headquarters" listed on their website. I first tried submitting and ticket, this was about two months ago. I've gotten 3 auto generated emails telling me that there isn't any issue and it's...

PissedConsumer627716
Diversity of Products or Services
2.4 (24 reviews)
2.1 (133 reviews)
Reviewer's quote

I have spent money on Disney kingdoms game repeatedly with no problem but a couple of days ago I bought a chests to get characters and never got them and sent emails to gameloft and they won’t make it right, tell everyone you know to NEVER spend money on any of their games again.

Melinda H

Dear kabam. 7/25/2018Today i just got an message saying that your alliance war rating got decreased because you broke the terms and im 100% sure no one in my alliance is a hacker because i know them all and can you please fix pi and put it back to normal;) and im leader alliance name is 631Bmy name...

Alexander s

Gameloft and Kabam Pros and Cons

Pros
  • Quality of thier game
  • Fun games
  • Except for the fact that i previously lost all of my progress
  • Marvel contest of champions
  • Great until this heartbroken incident
  • Game
Cons
  • Customer service
  • Thier customer servise is to hard
  • Glitchy games
  • Poor customer service
  • Non service
  • Hackers

Gameloft and Kabam Most Positive Reviews

Top rated reviews
5

I m banned from dungeon hunter 5 when login from anothet laptop.. plz can you make me out of this . i m missing this gam...

5

Hey guys, love the game I just have one complaint. Why is Spider-Man so slow? My collosus and juggernaut are way...

Gameloft and Kabam Most Critical Reviews

Lowest rated reviews
1

Beware of this company and its mobile apps. They will force you to spend money on their games. The BS free to download...

1

I was hacked by a player and wasnt able to get my accounts back....i summitted several tickets once a day for the past...

Gameloft and Kabam Latest Reviews

Recent published reviews
1

On warplanet online, I purchased several in game packs for $200. When they didn't work I contacted customer support... B...

Read all 69 reviews

My account quest event problem

Read all 287 reviews

Gameloft and Kabam Products and Services

Most reviewed product and services
  • Gameloft March Of Empires Video Game (4 reviews)
  • Gameloft Customer Care (3 reviews)
  • Gameloft Sniper Fury Video Game (3 reviews)
  • Kabam Marvel Contest Of Champions Video Game (75 reviews)
  • Kabam Account (36 reviews)
  • Kabam Video Game (16 reviews)