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Gamefly

Games and Movies
  • 1 ISSUES RESOLVED
  • 70 TOTAL REVIEWS
  • $2.2K CLAIMED LOSSES
  • $81 AVERAGE LOSS
2.1
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
Billing Practices
  • Selection of games 5
  • Game availability 2
  • Website 1
  • New releases 1
  • Issue resolved after a intense discussion my money was refunded 1

Customers don't like

  • Customer service3
  • Shipping1
  • Long wait for new releases1
  • Cancelation1
  • Address being blocked1
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Redbox

Games and Movies
  • 0 ISSUES RESOLVED
  • 404 TOTAL REVIEWS
  • $2.4K CLAIMED LOSSES
  • $39 AVERAGE LOSS
1.9
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
Billing Practices
  • That you have chat 1
  • Prices of the movies 1
  • Price of the movie 1

Customers don't like

  • Terrible customer service20
  • Overcharging due to an error on their equipment4
  • Getting charged fraudulently3
  • Business practices3
  • No customer service review on their website2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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