PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Gamefly and Redbox as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Gamefly
2.3
Redbox
2.1
Gamefly
Redbox

Gamefly and Redbox Overview

Total reviews 84 1114
Company responses 0 0
Issues resolved 1 4

Gamefly and Redbox Consumer Ratings

Rank
125 out of 1292 in Games and Movies category
152 out of 1292 in Games and Movies category
Customer service
132 in category
152 in category
Website
106 in category
154 in category
Discounts and Special Offers
108 in category
122 in category
Diversity of Products or Services
148 in category
138 in category

Gamefly and Redbox Rating Details

Customer service
2
(29 reviews)
1.8
(495 reviews)
Reviewer's quote

...I contacted customer service, they lied to me, put me off, and now I continue to wait. I'm giving them until beginning of next week to send me the game. If not, then I cancel ..

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...Also, you can't speak with an actual person in customer service! THAT'S ridiculous. NEVER again and I'm filing a complaint with the FCC..

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Website
2.6
(28 reviews)
2.1
(491 reviews)
Reviewer's quote

Website said free trial but I'm charged full amount..

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...It has an automatic voice that tells you they arent taking calls to go online to chat and the chat is not offered on their website..

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Discounts and Special Offers
2.4
(28 reviews)
2.3
(442 reviews)
Reviewer's quote

...I mean good god i have been living on a limited income now because I am a person with special needs and they refuse to help me with that come on..

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Perk points all gone no recent offers in my email and no points for recent rentals I would recommend a live person to talk to..

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Diversity of Products or Services
2.2
(22 reviews)
2.3
(452 reviews)
Reviewer's quote

Game fly is a great company I want to tell people that you should try game fly they are fantastic. Keep up the good work.

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...I will never use red box products again, and I recommend the same to others..

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Gamefly and Redbox Pros and Cons

Pros
  • Selection of games
  • Website
  • Game availability
  • Easy to rent movies
  • Convenient
  • Affordable movies
Cons
  • Customer service
  • Shipping
  • Not very bad services
  • Terrible customer service
  • Customer service and problem resolution
  • No help at all from customer service

Gamefly and Redbox Most Positive Reviews

Top rated reviews
5

Game fly is a great company I want to tell people that you should try game fly they are fantastic. Keep up the good...

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5

Suppose to get my first streamed movie for free! What happened? Would like to talk to someone that could speak clear...

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5

GameFly has its pros and cons. Their game rental service is going to be a good fit for gamers that play a lot of games a...

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5

I rented a movie and was offered a free movie witch I took but it came out a blue ray and I don't have blue ray so I...

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Gamefly and Redbox Most Critical Reviews

Lowest rated reviews
1

You guys are really blowing it. No one wants gamefly anymore. Man get it together. Who do you really think wants to...

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1

I've been charge money when I haven't rent a movie

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1

Website said free trial but I'm charged full amount.

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1

So, as a college student, there is not much you can do to have fun. Student loans are being taken out and every once in...

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Gamefly and Redbox Latest Reviews

Recent published reviews
No votes

I want to change my password and cancel my membership and I dont want to use it anymore at the moment

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No votes

I'm still waiting for some kind of recognition from Redbox and email telling me that my account has been accredited due...

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1

with gamefly once you get the game it won't play unless you pay game pass that is lol men this company is slick

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No votes

Now they've charged me an extra $35 and 38 cents for a movie I didn't even get I would like a refund please this made...

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