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Gamefly

Games and Movies
  • 1 ISSUES RESOLVED
  • 70 TOTAL REVIEWS
  • $2.2K CLAIMED LOSSES
  • $81 AVERAGE LOSS
2.1
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
Billing Practices
  • Selection of games 5
  • Game availability 2
  • Website 1
  • New releases 1
  • Issue resolved after a intense discussion my money was refunded 1

Customers don't like

  • Customer service3
  • Shipping1
  • Long wait for new releases1
  • Cancelation1
  • Address being blocked1
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Gamestop

Games and Movies
  • 4 ISSUES RESOLVED
  • 413 TOTAL REVIEWS
  • $70.5K CLAIMED LOSSES
  • $446 AVERAGE LOSS
1.7
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
Billing Practices
  • Store location 3
  • Trading games for credit 1
  • Management 1
  • Leaving the store to never return 1
  • Having something on hand 1

Customers don't like

  • Customer service13
  • False advertising4
  • Employees3
  • Unprofessionalism2
  • That they can only offer a script and cant offer solutions2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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