PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about VitalChek and Gallagher Bassett as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

VitalChek

VitalChek

Has Verified Representatives
2.3
VitalChek
Gallagher Bassett

VitalChek and Gallagher Bassett Overview

Total reviews 1574 778
Company responses 930 0
Issues resolved 15 2

VitalChek and Gallagher Bassett Consumer Ratings

Rank
10 out of 76 in Background and People Search category
327 out of 1077 in Insurance category
Customer service
No votes
225 in category
Website
No votes
247 in category
Product or Service Quality
No votes
223 in category
Reliability
No votes
192 in category

VitalChek and Gallagher Bassett Rating Details

Customer service
No votes
1.1 (241 reviews)
Reviewer's quote

...There isnt any customer service. Do NOT Use this company unless you want to pay for nothing..

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...I have spoken to case managers, accounts and tried to contact customer service to no avail. Now then don’t even answer the switchboard. I’ve tried at 8...

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Website
No votes
1.3 (152 reviews)
Reviewer's quote

...The website does state that the "processing fees" might not be refundable, which makes this all sound like a scam. They gather your info, take your money, then..

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...She has no compassion or any of the skills listed on your company website. I need washer dryer replaced. While they’re away I need the flooring replaced...

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Product or Service Quality
No votes
1 (183 reviews)
Reviewer's quote

...Today is the 25th Do not use this service (Notice no phone number is listed on their website...

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Roxanne Fernandez has my claim wont answer phone wont return messages this case been going on almost 1yr bad service..

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Reliability
No votes
1 (182 reviews)
Reviewer's quote

Will not acknowledge they have a crystal clear copy of my request. There is no way to correct or get my money back. Total RIPOFF!!

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I have dealt with this company for over yrs. and have been passed around to different agents and still nothing, the company they represent has been paid but damage is still not taken care of. worst company i have dealt with.

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VitalChek and Gallagher Bassett Pros and Cons

Pros
  • That the website was fast and easy to order on
  • Able to order on line
  • Bogus company
  • Nightmare
  • Terrable
  • Payments are on time
Cons
  • Horrible customer service
  • That my issue has yet to be resolved
  • Entire experience
  • Bad customer service
  • Blatant disregard of facts
  • Lies and disrespecting my family based on your adjustors lies

VitalChek and Gallagher Bassett Most Positive Reviews

Top rated reviews
5

I agree. Do not order from this company. Not only did they charge me over $70 ($18 in shipping fees) to mail me a...

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4.5

I have been dealing with this workers compensation company since my claim got transferred to them on August 8,2016.
Fi...

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5

I need a birthcertificate for retirement benefits so I expedited the order through Vital check and they told me there...

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3.3

I need surgery and I'm getting the run around instead of giving me straightforward answers so i know how to deal with...

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VitalChek and Gallagher Bassett Most Critical Reviews

Lowest rated reviews
1

I can't believe that the U.S government allows such a scam to exist let alone be the sole source for obtaining...

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1

My husband got injured in Jan. in his full time job he only recieved 5 checks and all of them late. They never wanted...

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1

My birth certificate was lost in the mail. I filed a claim with UPS, they told me to contact vital check, then vital...

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1

On April 27, 2013, a young man with heavy boxes on a gurney slammed in to me from behind at Trader Joe's Palm Desert,...

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VitalChek and Gallagher Bassett Latest Reviews

Recent published reviews
1

Will not acknowledge they have a crystal clear copy of my request. There is no way to correct or get my money back....

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1.1

I have dealt with this company for over yrs. and have been passed around to different agents and still nothing, the...

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No votes

My order form will not let me enter my phone number to complete the final step to pay

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1

THIS IS THE RUDEST COMPANY I'VE EVER HAD TO DEAL WITH. THEY LIE DON'T HAVE ANY RESPECT FOR THE PATIENT'S. THEY TELL THE...

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VitalChek and Gallagher Bassett Products and Services

Most reviewed product and services
  • Vitalchek Birth Certificate (711 reviews)
  • Vitalchek Shipping Service (243 reviews)
  • Vitalchek Customer Care (115 reviews)
  • Gallagher Bassett Workers Compensation Claim (153 reviews)
  • Gallagher Bassett Claim (149 reviews)
  • Gallagher Bassett Adjuster (60 reviews)