PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Gallagher Bassett and VitalChek as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

VitalChek

VitalChek

Has verified representatives
2.2
Gallagher Bassett
VitalChek

Gallagher Bassett and VitalChek Overview

Total reviews
764
1339
Company responses
0
727
Issues resolved
2
15

VitalChek was first mentioned on PissedConsumer on Apr 14, 2008 and since then this brand received 1339 reviews. It is 575 reviews more than Gallagher Bassett received since Jan 30, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with VitalChek customer support team than with Gallagher Bassett customer service.

Gallagher Bassett and VitalChek Consumer Ratings

Rank
307 out of 1882 in Insurance category
9 out of 77 in Background and People Search category
Customer service
209 in category
9 in category
Product or Service Quality
208 in category
9 in category
Reliability
174 in category
8 in category

Gallagher Bassett and VitalChek Rating Details

Customer service
1.1 (237 reviews)
1.5 (505 reviews)
Reviewer's quote

I am appalled with the way my case is being handled. It has not been resolved in over a year. What’s worse, I’m shuffled from person to person with zero help or concernDuring the past year, I have been assigned three separate agentsNot one has ever contacted me personally about the details of this...

PissedConsumer1620555

...NO ONE ANSWERS THE PHONE FOR CUSTOMER SERVICE. IT COST OVER A HUNDRED DOLLARS AND TOOK SEVERAL MONTHS TO GET IT. NEVER AGAIN!!!!..

PissedConsumer1682816
Product or Service Quality
1 (178 reviews)
1.6 (444 reviews)
Reviewer's quote

I am putting together a class action lawsuit ag as int Galkager Basset workers Comp insurance. Tume to fight back #strengthinnumbers #GallagerBassetSurvivors

Devera

These people keep giving me the same issue. That i havent submitted a government id that they can approve. Its a damn florida id wtf. I cant get my liscence, change to my maiden name, and soon i wont be able to fly home if my dad who is very ill were to die tomorrow. I like take em to court so they...

Grizaida
Reliability
1 (176 reviews)
1.5 (433 reviews)
Reviewer's quote

I currently have an ongoing case with Gallagher bassett. My adjustor usually ignores her emails and phone calls. As I result my case gets escalated and then she gets upset. It's been 38 days since my accident and I still have yet to receive my first payment. If I could give Gallagher Basset...

PissedConsumer1726988

Everything vitalchek goes through third party companies. They don't even do the work. Then they charge you monthly, so if you aren't watching your bank statements they could take who knows how much money. And since everything is through third party they also cannot help you process orders. So you...

Deidra

Gallagher Bassett and VitalChek Pros and Cons

Pros
  • Nightmare
  • Terrable
  • Payments are on time
  • That the website was fast and easy to order on
  • Prices are upfront
  • Bogus company
Cons
  • Bad customer service
  • Blatant disregard of facts
  • Lies and disrespecting my family based on your adjustors lies
  • Horrible customer service
  • Entire experience
  • And no refund

Gallagher Bassett and VitalChek Most Positive Reviews

Top rated reviews
5

I just have to say that not all the adjusters are as horrible as I am reading in here. I thinkin I’m lucky. I was...

5

I agree. Do not order from this company. Not only did they charge me over $70 ($18 in shipping fees) to mail me a...

Gallagher Bassett and VitalChek Most Critical Reviews

Lowest rated reviews
1

My husband got injured in Jan. in his full time job he only recieved 5 checks and all of them late. They never wanted...

1

I can't believe that the U.S government allows such a scam to exist let alone be the sole source for obtaining...

Gallagher Bassett and VitalChek Latest Reviews

Recent published reviews

I been trying to reach my adjuster about my claim I spoke with him last week and we agreed to a certain amount of money...

Read all 764 reviews
1.4

Everything vitalchek goes through third party companies. They don't even do the work. Then they charge you monthly, so...

Read all 1339 reviews

Gallagher Bassett and VitalChek Products and Services

Most reviewed product and services
  • Gallagher Bassett Workers Compensation Claim (152 reviews)
  • Gallagher Bassett Claim (149 reviews)
  • Gallagher Bassett Adjuster (60 reviews)
  • Vitalchek Birth Certificate (628 reviews)
  • Vitalchek Shipping Service (230 reviews)
  • Vitalchek Customer Care (110 reviews)