PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about PSA DNA and Gallagher Bassett as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

PSA DNA
Gallagher Bassett

PSA DNA and Gallagher Bassett Overview

Total reviews
69
777
Company responses
0
0
Issues resolved
0
2

PSA DNA and Gallagher Bassett Consumer Ratings

Rank
172 out of 1284 in Professional Services category
322 out of 1067 in Insurance category
Customer service
129 in category
223 in category
Reliability
97 in category
188 in category
Product or Service Quality
115 in category
219 in category
Exchange, Refund and Cancellation Policy
83 in category
188 in category

PSA DNA and Gallagher Bassett Rating Details

Customer service
1.2 (34 reviews)
1.1 (240 reviews)
Reviewer's quote

...said it was REAL, their web site said it was REAL, their customer service people said it was REAL. I bought the item and had it SOLD for $50,000. I took it to JSA for a second opinion and they said it was a mrs...

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...I have spoken to case managers, accounts and tried to contact customer service to no avail. Now then don’t even answer the switchboard. I’ve tried at 8...

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Reliability
1.2 (31 reviews)
1 (181 reviews)
Reviewer's quote

I recently took a 1952 Mickey Mantle card and dropped it off to have it graded. I looked on their website and my card looks the exact same as they posted for comparisons. The next day they said the card was ready for pickup and that it had been graded a N4, which the guy told me that it was...

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THIS IS THE RUDEST COMPANY I'VE EVER HAD TO DEAL WITH. THEY LIE DON'T HAVE ANY RESPECT FOR THE PATIENT'S. THEY TELL THE DOCTOR WHAT TO PUT IN THE REPORT. THEY DON'T GIVE A DAM ABOUT THE PATIENT OR THE PAIN THEY ARE IN.

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Product or Service Quality
1.3 (30 reviews)
1 (182 reviews)
Reviewer's quote

Horrible customer service, took 60 days too long!!! They rejected 3 of my cards because they didn't meet the minimum yet I still had to pay for them. PISSED CONSUMER!!!!!!!!!!!!..

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Roxanne Fernandez has my claim wont answer phone wont return messages this case been going on almost 1yr bad service..

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Exchange, Refund and Cancellation Policy
1.4 (28 reviews)
1.1 (116 reviews)
Reviewer's quote

...It cost me hundreds of dollars, no refund no anything except being told not real. This was ink on promo paper, Im telling you as real as it gets..

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...OF THE 14 MONTHS OF DISRESPECT AND MISTREATMENT OF MY WORKERS COMPENSATION CLAIM WITH THIS *** OF A COMPANY THAT SPEAKS HOPE AND AN GREAT OUTCOME TO THE POLICY HOLDERS BUT TREAT THERE INJURED EMPLOYEES LIKE TRASH ON THE STREETS. DISCARDED AND MISHANDLED OF THESE 741 PLUS MINES 742 REVIEWS THAT IS CURRENTLY OUT HERE...

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PSA DNA and Gallagher Bassett Pros and Cons

Pros
  • Turnaround time
  • Nightmare
  • Terrable
  • Payments are on time
Cons
  • No accountability
  • Not proficient at job
  • Lack of expertise
  • Bad customer service
  • Blatant disregard of facts
  • Lies and disrespecting my family based on your adjustors lies

PSA DNA and Gallagher Bassett Most Positive Reviews

Top rated reviews
5

Its funny how people cried on stuff that thy know its not authentic but tried to pass it through PSA and hoping to get...

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4.5

I have been dealing with this workers compensation company since my claim got transferred to them on August 8,2016.
Fi...

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No votes
3.3

I need surgery and I'm getting the run around instead of giving me straightforward answers so i know how to deal with...

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PSA DNA and Gallagher Bassett Most Critical Reviews

Lowest rated reviews
1

Just like what I heard if you do not submit thousands of dollars to them they won't certify your pictures. I sent out 8...

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1

My husband got injured in Jan. in his full time job he only recieved 5 checks and all of them late. They never wanted...

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1

I personally hand delivered a rare John Stockton NBA record last assist full ticket to PSA/DNA. Ten weeks later it came...

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1

On April 27, 2013, a young man with heavy boxes on a gurney slammed in to me from behind at Trader Joe's Palm Desert,...

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PSA DNA and Gallagher Bassett Latest Reviews

Recent published reviews
1.1

I recently took a 1952 Mickey Mantle card and dropped it off to have it graded. I looked on their website and my card...

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1

THIS IS THE RUDEST COMPANY I'VE EVER HAD TO DEAL WITH. THEY LIE DON'T HAVE ANY RESPECT FOR THE PATIENT'S. THEY TELL THE...

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1.6

Psa graded my full super bowl 11 ticket a 5 . I feel it should have been graded at least 7 or higher. What can I do....

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1

They constantly refer to the state rather than paying. Drives me and my physician crazy. They wont approve anything.

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PSA DNA and Gallagher Bassett Products and Services

Most reviewed product and services
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  • Gallagher Bassett Workers Compensation Claim (153 reviews)
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  • Gallagher Bassett Adjuster (60 reviews)