PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about G2A and Gamestop as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

G2A
Gamestop

G2A and Gamestop Overview

Total reviews
101
595
Company responses
0
0
Issues resolved
2
4

G2A and Gamestop Consumer Ratings

Rank
78 out of 283 in Games and Movies category
87 out of 283 in Games and Movies category
Website
53 in category
71 in category
Customer service
77 in category
65 in category
Product or Service Quality
70 in category
74 in category
Diversity of Products or Services
41 in category
59 in category

G2A and Gamestop Rating Details

Website
2.1 (46 reviews)
1.8 (183 reviews)
Reviewer's quote

my account had been blocked while trying to purchase a game for my little brother this is nonsense because i have spent almost $100 in the last 24hrs on your website and this is going to happen as i am trying to check out another item you need to fix your security check that causes this to happen...

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...Now they only want to issue store credit even tho their own website says full refund in the payment method if within 7 days which I am. They sell a defective product and don't even include proper accessories. Terrible..

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Customer service
1.1 (46 reviews)
1.3 (215 reviews)
Reviewer's quote

...No customer service . Contact info on website is wrong (fraudulently so) Do not 3ven give any info to G2 A. As soon as you go on their website...

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...Email customer service and no replies to date and that was over a week ago I sent an email..

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Product or Service Quality
1.6 (45 reviews)
1.6 (157 reviews)
Reviewer's quote

...I have obtained the product code. It says you have to go to your origin account. Then it says you have to go to origin on the top left hand corner of your window on the G2A...

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...Makes no sense!!! I have been calling, the answering service always says " calls are taking between 30 to 60 minutes", I sent an email...

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Diversity of Products or Services
2.5 (42 reviews)
2 (148 reviews)
Reviewer's quote

I don't want a response from G2A apologizing for their poor service, unauthorized taking of my money, unexplained spamming to create and account and purchase services I had refused once already to have to do again. I want my money back or better yet DONT TAKE IT FROM MY ACCOUNT IF YOU DENY THE...

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Order went to wrong address, have made several attempts to contact to get a refund for my products..

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G2A and Gamestop Pros and Cons

Pros
  • Price
  • Fast delivery
  • Nobody helps
  • Very unhappy
  • Store location
  • Leaving the store to never return
Cons
  • Nobody helps
  • Not offering a solution
  • I cant find contact information anywhere
  • Customer service
  • Customer care
  • Online customer service is terrible

G2A and Gamestop Most Positive Reviews

Top rated reviews
5

I have not received my gift card
But I have paid for it

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5

it was great the lady amber was great was helpful and I put my hand on her arm and thanked for her greatest

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4

whenever I go to the link it sent me it just shows me steam and I cant figure out how to activate the key because I...

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5

Maggie was polite, excellent and took care of my problem, promptly and courteously. Thank you!

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G2A and Gamestop Most Critical Reviews

Lowest rated reviews
1

*First time using G2A *Purchase key for game *Key doesn't work *Contact seller and explain problem *Seller replies:...

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1

On October 13 2014, I placed an order for the PlayStation 3 500GB Limited Edition - Red and red controller. In the...

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1

I have over a period of now half a year tried to access my G2A account. This has gone to the point where the support...

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1

Prince William Parkway VA. Had 6 games for trade. Thief, Battlefield 4, Watchdogs, Need for Speed Rivals, Zumba, Dead...

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G2A and Gamestop Latest Reviews

Recent published reviews
No votes

I bought a game but the order still in progress, the seller doesn't ask my messages and i'm a little bit desperate.
I'm w...

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1.8

Trying to find out if game stop has received my fiance's (Chad Plank)'s xbox 360 yet. He sent it on June 19,2020

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No votes

Hi,
I just buy a GTA V’key today on your site, everything was fine, i got my key , but the problem is that it make me pay...

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No votes

I ordered a game online and paid 2 day shipping, it still not here, never came in 2 days didnt come Friday when it said...

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G2A and Gamestop Products and Services

Most reviewed product and services
  • G2a Account (13 reviews)
  • G2a Customer Care (12 reviews)
  • G2a Cd Key (5 reviews)
  • Gamestop Customer Care (43 reviews)
  • Gamestop Shipping Service (22 reviews)
  • Gamestop Gift Card (18 reviews)