Furniture Row vs Value City Furniture

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Furniture Row

Furniture and Decor
Has verified representatives
  • 4 ISSUES RESOLVED
  • 124 COMPANY RESPONSES
  • 191 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.8
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Diversity of Products or Services
  • Previous experience 4
  • Great salesman 2
  • Previous experience - years ago 2
  • Selection 1
  • Tv ad 1

Customers don't like

  • Poor service6
  • Do not stand behind product3
  • Lack of customer service3
  • Not standing behind product3
  • Poor customer service3

Products by Furniture Row

No items

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Value City Furniture

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 500 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Diversity of Products or Services
  • Sales people 5
  • Sales manager 1
  • Selection 1
  • Service tech 1
  • Showroom display 1

Customers don't like

  • Rude customer service9
  • Quality of furniture6
  • Not profesional manager5
  • Quality of furniture and repair5
  • Repair4

Products by Value City Furniture

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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