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Furniture Row

Furniture and Decor
Has verified representatives
  • 5 ISSUES RESOLVED
  • 140 COMPANY RESPONSES
  • 208 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.8
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Reliability
  • Great salesman 2
  • Financing 1
  • Selection 1
  • That the st george store actually tried to help 1
  • Tv ad 1

Customers don't like

  • Poor customer service3
  • Excuses and promises2
  • Lack of customer service2
  • Poor service2
  • Staff2
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Value City Furniture

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 532 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Reliability
  • Sales rep 9
  • Showroom display 3
  • Selection 2
  • Sales manager 1
  • Service tech 1

Customers don't like

  • Rude customer service10
  • Repair9
  • Delivery service was a nightmare8
  • Quality of furniture7
  • Quality of product5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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