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Furniture Row

Furniture and Decor
Has verified representatives
  • 5 ISSUES RESOLVED
  • 137 COMPANY RESPONSES
  • 204 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
3.0
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Reliability
  • Previous experience 4
  • Great salesman 2
  • Previous experience - years ago 2
  • That the st george store actually tried to help 1
  • Tv ad 1

Customers don't like

  • Poor service6
  • Being lied to repeatedly4
  • Poor customer service4
  • Lack of customer service3
  • Not standing behind product3
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Star Furniture

Furniture and Decor
Has verified representatives
  • 0 ISSUES RESOLVED
  • 42 TOTAL REVIEWS
  • $38.7K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.4
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Reliability

No items

Customers don't like

  • Customer service4
  • Product4
  • Upper management3
  • Misrepresenting when the problem would be fixed1
  • Service department1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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