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Furniture Row

Furniture and Decor
Has verified representatives
  • 5 ISSUES RESOLVED
  • 139 COMPANY RESPONSES
  • 206 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.8
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Reliability
  • Previous experience 4
  • Great salesman 2
  • Previous experience - years ago 2
  • That the st george store actually tried to help 1
  • Tv ad 1

Customers don't like

  • Poor customer service3
  • Excuses and promises2
  • Lack of customer service2
  • Poor service2
  • Staff2
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Rooms To Go

Furniture and Decor
  • 8 ISSUES RESOLVED
  • 1768 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Reliability
  • Sales representative 15
  • Attentive sales person 8
  • Good price 8
  • Showroom 8
  • Selection 7

Customers don't like

  • Business ethics17
  • Poor quality product14
  • Unprofessional customer service12
  • Defective product10
  • Being ignored9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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