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Furniture Row

Furniture and Decor
Has verified representatives
  • 5 ISSUES RESOLVED
  • 168 COMPANY RESPONSES
  • 243 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
2.9
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Website
  • Selection 2
  • Great salesman 2
  • Tv ad 1
  • That the st george store actually tried to help 1
  • Sales team in charlotte store 1

Customers don't like

  • Terrible customer service7
  • Excuses and promises3
  • Staff2
  • Poor service2
  • Lack of customer service2
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Ikea

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 825 TOTAL REVIEWS
  • $380K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.6
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Website
  • Product 9
  • Dissapointed 5
  • Furniture 4
  • Good products reasonably prices 3
  • Frustrated 3

Customers don't like

  • Customer service35
  • Response to problem8
  • Delivery service6
  • Worst customer service5
  • Customer support5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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