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Furniture Row

Furniture and Decor
Has verified representatives
  • 5 ISSUES RESOLVED
  • 130 COMPANY RESPONSES
  • 197 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
3.0
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Diversity of Products or Services
  • Previous experience 4
  • Great salesman 2
  • Previous experience - years ago 2
  • Selection 1
  • Tv ad 1

Customers don't like

  • Poor service6
  • Being lied to repeatedly4
  • Poor customer service4
  • Lack of customer service3
  • Not standing behind product3
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Ikea

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 731 TOTAL REVIEWS
  • $340K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Diversity of Products or Services
  • Product 9
  • Dissapointed 4
  • Furniture 4
  • Good products reasonably prices 3
  • Wasting my time for a mistake ikea made and not to fix it 3

Customers don't like

  • Customer service26
  • Response to problem19
  • Delivery service8
  • Customer support7
  • Worst customer service7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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