PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Trusty Flowers and Ftd as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Trusty Flowers
Ftd

Trusty Flowers and Ftd Overview

Total reviews
17
624
Company responses
0
0
Issues resolved
0
7

Ftd was first mentioned on PissedConsumer on Jun 21, 2007 and since then this brand received 624 reviews. It is 607 reviews more than Trusty Flowers received since Dec 23, 2016.

Trusty Flowers and Ftd Consumer Ratings

Rank
65 out of 277 in Flowers / Florist category
41 out of 277 in Flowers / Florist category
Discounts and Special Offers
42 in category
28 in category
Advertised vs Delivered
23 in category
24 in category
Website
69 in category
22 in category

According to consumer ratings and reviews, Ftd ranks 24 points higher in the Flowers / Florist category than Trusty Flowers. People gave Trusty Flowers 1.1 stars for Discounts and Special Offers criterion in Flowers / Florist category and it is 17 points higher than the worst rated brand in this category. At the same time, Ftd was rated 1.5 stars for Discounts and Special Offers criterion in this category and it is 31 points higher than the worst rated brand in this category. If we look at Advertised vs Delivered criterion, than we see that Ftd has a higher rating than Ftd. Regarding Website criterion, consumers gave Trusty Flowers 1 stars and it is 115% worse than other in category. Ftd however was rated 2.2 stars and it is 63% greater than other in category.

Trusty Flowers and Ftd Rating Details

Discounts and Special Offers
1.1 (8 reviews)
1.5 (124 reviews)
Reviewer's quote

...Be forewarned that the company listed above (Trusty Flowers) is deceptive in discounts, prices,guarantees and substitute at their discretion. Upon arriving at the funeral I was totally disappointed and ashamed I trusted this company during our time of grief. Using their numbers I paid $92...

PissedConsumer978509

FTD was to deliver a special fruit arrangement to my mother for Mother's Day on the Friday prior and had not. I did so as I knew my mother would not be available on Saturday to receive a package due to her outing. When I called "customer service" they claimed it would still be delivered the same...

PissedConsumer1254010
Advertised vs Delivered
1.1 (8 reviews)
1.1 (117 reviews)
Reviewer's quote

...They waited till the end of the day to tell me they wouldn’t be delivered which tied my hands from ordering anywhere else. They only offered to deliver the next day? After pushing the issue the say they’ll refund but we’ll see..

PissedConsumer1189847

...If I wanted to have them delivered to a house i would have done that to start with. After numerous messages, they refunded my money..

Craig C
Website
1 (7 reviews)
2.2 (138 reviews)
Reviewer's quote

ORDER a plant for Moms Birthday. Paid $40 to have it overnighted by Jan 18th. It is now the 21st of January and she has received NOTHING. TRUSTY FLOWERS IS PUTTING THE BLAME ON FTD. THEY ARE BOTH TO BLAME. WILL NEVER USE EITHER SITE AGAIN. TRUSTY FLOWERS WASN'T EVEN CARING. JUST GOT AN EMPTY "OH...

Jan B

Follow up showed that a local florist website would have charged $6-$8 for delivery. When we sent a message to customer service they actually had the nerve to tell me they would give me $10 off the purchasing of an FTD Gold Membership to reduce future shipping cost. I will never have a future...

PissedConsumer1221628

Trusty Flowers and Ftd Pros and Cons

Pros
No votes
  • Pretty website
  • Nice colorful website
  • Maybe the pictures on the website
Cons
  • No refunds allowed or replacements on company for there mistake
  • Misrepresentation
  • Deception
  • Customer service
  • False order information
  • Communication of issues

Trusty Flowers and Ftd Most Positive Reviews

Top rated reviews
No votes
5

My red & white roses are lovely
No complaint, just want to say
Dozen was shy one rose
Want u to know that's all

Trusty Flowers and Ftd Most Critical Reviews

Lowest rated reviews
1

Upon the news of my uncle's death I went on-line to send flowers. I'd been receiving e-mails from on-line florist since...

1

Wow, where to begin.... I submitted a written complain via email on September 30th and have not received a reply and it...

Trusty Flowers and Ftd Latest Reviews

Recent published reviews
1

ORDER a plant for Moms Birthday. Paid $40 to have it overnighted by Jan 18th. It is now the 21st of January and she has...

Read all 17 reviews
1

I ordered flowers for a funeral through legacy / FTD online. Received confirmation of the order. Next morning received a...

Read all 624 reviews

Trusty Flowers and Ftd Products and Services

Most reviewed product and services
  • Trusty Flowers Delivery Service (7 reviews)
  • Trusty Flowers White Kalanchoe Arrangement (1 review)
  • Trusty Flowers Hold Me In Your Heart Bouquet (1 review)
  • Ftd Delivery Service (171 reviews)
  • Ftd Flowers (126 reviews)
  • Ftd Arrangement (103 reviews)