Ftd vs ProFlowers
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Ftd
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- 7 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 613 TOTAL REVIEWS
Rank
25 out of 235
in Flowers / Florist category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS2
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SUCCESSFUL100%
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AVG CALL DURATION02:39
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ISSUES RESOLVED0%
Top Products and Services
ProFlowers
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- 5 ISSUES RESOLVED
- 12 COMPANY RESPONSES
- 1289 TOTAL REVIEWS
Rank
21 out of 235
in Flowers / Florist category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS75
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SUCCESSFUL92%
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AVG CALL DURATION04:15
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ISSUES RESOLVED26%
Top Products and Services
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Top Rated Ftd Reviews
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FTD.COM is PATHETIC
Valentines Day? EPIC FAILURE for FTD.FAIL! I paid $110.00 for roses for me SLBBG. They were delivered on time but the vase was broken, shattered, the...
Ftd - Flowers not delivered to hospital patient
My cousin was in the hospital in Medford, Oregon. Even though it was Thanksgiving weekend, I wanted to send flowers to her because of the severity of...
Ftd - Very upset
i ordered flowers for my sisters 54th birthday today they looked nothing like the pic. you showed on your site it looked like we had just went out in...
Ftd - Flowers delivered were the wrong flower color
I ordered the flower arrangement in white, good thing my friend sent me a picture they were everything except white. I called to complain I waited on...
Ftd - Roses are red but these were dead!
At FTD.com I ordered my wife some roses to be delivered on Valentine's Day. Special day for ladies, right? I waited and waited for her call to thank...
Ftd - Dead flowers within 3 days
I have used youll for several years and the last couple of times the flowers have died and wilted on the third day
.I send my daughter and granddaughte...
.I send my daughter and granddaughte...
Ftd - Should not be a legitimate business
FTD was to deliver a special fruit arrangement to my mother for Mother's Day on the Friday prior and had not. I did so as I knew my mother would not...
Ftd - Run Away!
...terrible, TERRIBLE! ordered A NICE ARRANGEMENT AND BEAUTIFUL RED VASE - GOT A MESSAGE A DAY PRIOR TO OUR ANNIVERSARY THAT THE VASE WAS NOT AVAILABL...
Top Rated ProFlowers Reviews
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ProFlowers - Do Not Have high expectations you will be sad if you do!!
My husband bought me flowers for Mother's Day and when I arrived home A Box was sitting on the front porch Approximately around 5:30 p.m. mind you...
ProFlowers - They LIE!
I placed an order, then saw an upgrade of that same item , so, within 2 minutes I was on chat and asked it I could upgrade to same item but larger....
Don’t use ProFlowers
I placed an order for a surprise birthday wish for family. The order was not delivered and I was not notified. I was offered delivery the next day...
ProFlowers - Can’t believe In today’s times that this can occur
I don’t understand your business processes. I order flowers to be delivered on a Tuesday to a office building with 24/7 security. Today Friday and no...
ProFlowers - Double charged, refused refund
I ordered flowers on Aug. 2, 2018. 1 to be sent to Reno, Nev. 1 to be sent to Portland, Ore. Used 2 different credit cards. Charged twice for flowers...
ProFlowers - Keep your expectations low.
My flowers arrived 24 hours late. If my husband hadn't told me to expect them, I would have assumed he forgot our anniversary. When they arrived, I...
ProFlowers - Proflower really doesn't care
Ordered flower for girlfriends birthday scheduled delivery birthday. delivery day comes and goes. No flowers. no email with problem. Next day email sa...
ProFlowers - Delivered a day late
I sent to my son’s grandfather’s funeral. Flowers are ordered 2-days before the furneal. I paid for next day, it did not happen. When trying to locate...
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How do you compare Ftd vs ProFlowers?
I have used both. Have had trouble with ProFlowers arriving fresh then with F TD.
FTD is very hard to contact via their website unless you can locate the window to send a message. Pro flowers has a very easy to use and dependable site for sending flowers. The FTD site seemed to have trouble with my credit card and the order got mixed up because I have to phone it in. There was so much background noise with the customer representatives and their accents were so heavy I could not understand them.
However FTD did receive my message and they rectified everything within a few hours. So, overall the problems I have had with pro flowers have been easy to solve.
They have replaced flowers a number of times for me. But FTD was very kind in there response