Ftd vs ProFlowers
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ftd and ProFlowers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Ftd and ProFlowers Overview
ProFlowers was first mentioned on PissedConsumer on Jan 10, 2008 and since then this brand received 1328 reviews. It is 706 reviews more than Ftd received since Jun 21, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Ftd customer support team than with ProFlowers customer service.
Ftd and ProFlowers Consumer Ratings
According to consumer ratings and reviews, ProFlowers ranks 13 points higher in the Flowers / Florist category than Ftd. People gave Ftd 1.2 stars for Customer service criterion in Flowers / Florist category and it is 53 points higher than the worst rated brand in this category. At the same time, ProFlowers was rated 1.3 stars for Customer service criterion in this category and it is 60 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that ProFlowers has a higher rating than Ftd. Regarding Website criterion, consumers gave Ftd 2.2 stars and it is 75% greater than other in category. ProFlowers however was rated 2.1 stars and it is 73% greater than other in category.
Ftd and ProFlowers Rating Details
Ftd and ProFlowers Pros and Cons
- Pretty website
- Nice colorful website
- Maybe the pictures on the website
- Selection
- Website
- Initial prices
- Customer service
- False order information
- Communication of issues
- Customer service
- Hidden costs
- Fraudulant representation
Ftd and ProFlowers Most Positive Reviews
Ftd and ProFlowers Most Critical Reviews
Ftd and ProFlowers Latest Reviews
Ftd and ProFlowers Products and Services
- Ftd Delivery Service (170 reviews)
- Ftd Flowers (126 reviews)
- Ftd Arrangement (103 reviews)
- Proflowers Flowers (415 reviews)
- Proflowers Delivery Service (209 reviews)
- Proflowers Arrangement (155 reviews)
How would you compare Ftd vs ProFlowers?
I have used both. Have had trouble with ProFlowers arriving fresh then with F TD.
FTD is very hard to contact via their website unless you can locate the window to send a message. Pro flowers has a very easy to use and dependable site for sending flowers. The FTD site seemed to have trouble with my credit card and the order got mixed up because I have to phone it in. There was so much background noise with the customer representatives and their accents were so heavy I could not understand them.
However FTD did receive my message and they rectified everything within a few hours. So, overall the problems I have had with pro flowers have been easy to solve.
They have replaced flowers a number of times for me. But FTD was very kind in there response