Ftd vs ProFlowers
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- 7 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 610 TOTAL REVIEWS
Rank
23 out of 232
in Flowers / Florist category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS2
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SUCCESSFUL100%
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AVG CALL DURATION02:39
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ISSUES RESOLVED0%
Top Products and Services
- 5 ISSUES RESOLVED
- 12 COMPANY RESPONSES
- 1286 TOTAL REVIEWS
Rank
20 out of 232
in Flowers / Florist category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS69
-
SUCCESSFUL91%
-
AVG CALL DURATION04:27
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ISSUES RESOLVED8%
Top Products and Services
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Top Rated Ftd Reviews
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FTD.COM is PATHETIC
Valentines Day? EPIC FAILURE for FTD.FAIL! I paid $110.00 for roses for me SLBBG. They were delivered on time but the vase was broken, shattered, the...
Ftd - Roses are red but these were dead!
At FTD.com I ordered my wife some roses to be delivered on Valentine's Day. Special day for ladies, right? I waited and waited for her call to thank...
Ftd - Dead flowers within 3 days
I have used youll for several years and the last couple of times the flowers have died and wilted on the third day
.I send my daughter and granddaughte...
.I send my daughter and granddaughte...
Ftd - Should not be a legitimate business
FTD was to deliver a special fruit arrangement to my mother for Mother's Day on the Friday prior and had not. I did so as I knew my mother would not...
Ftd - Run Away!
...terrible, TERRIBLE! ordered A NICE ARRANGEMENT AND BEAUTIFUL RED VASE - GOT A MESSAGE A DAY PRIOR TO OUR ANNIVERSARY THAT THE VASE WAS NOT AVAILABL...
Ftd - The worst customer service ever!
This isn't the first time I've had poor customer service from this company. They are HORRIBLE. No info regarding late deliveries or NO delivery at all...
FTD is too incompetent to do business with - don't order from FTD
I would rate FTD a zero if this review site would let me.FTD is the absolute worst company and I will never, ever, ever order anything from FTD ever...
Ftd - Horrible!
I ordered and paid for the best flowers at 90 bucks for Mother’s Day 2018. Here were my issues:
Received email confirming flowers were delivered at 11...
Received email confirming flowers were delivered at 11...
Top Rated ProFlowers Reviews
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ProFlowers - Do Not Have high expectations you will be sad if you do!!
My husband bought me flowers for Mother's Day and when I arrived home A Box was sitting on the front porch Approximately around 5:30 p.m. mind you...
ProFlowers - Wilted, slimy flowers arrived to the mothers!
Flowers that arrived yesterday were terribly wilted and slimy like they have been in the box for days! They were sent as Mother’s Day gifts to my mom...
ProFlowers - Can’t believe In today’s times that this can occur
I don’t understand your business processes. I order flowers to be delivered on a Tuesday to a office building with 24/7 security. Today Friday and no...
ProFlowers - Double charged, refused refund
I ordered flowers on Aug. 2, 2018. 1 to be sent to Reno, Nev. 1 to be sent to Portland, Ore. Used 2 different credit cards. Charged twice for flowers...
ProFlowers - Keep your expectations low.
My flowers arrived 24 hours late. If my husband hadn't told me to expect them, I would have assumed he forgot our anniversary. When they arrived, I...
ProFlowers - Proflower really doesn't care
Ordered flower for girlfriends birthday scheduled delivery birthday. delivery day comes and goes. No flowers. no email with problem. Next day email sa...
ProFlowers - Delivered a day late
I sent to my son’s grandfather’s funeral. Flowers are ordered 2-days before the furneal. I paid for next day, it did not happen. When trying to locate...
ProFlowers - Rip Off
I ordered a groupon for ProFlowers for $20 for $40 worth of product. I went on Proflowers to use my groupon and found a bouquet that was supposed to c...
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How would you compare Ftd vs ProFlowers?
I have used both. Have had trouble with ProFlowers arriving fresh then with F TD.
FTD is very hard to contact via their website unless you can locate the window to send a message. Pro flowers has a very easy to use and dependable site for sending flowers. The FTD site seemed to have trouble with my credit card and the order got mixed up because I have to phone it in. There was so much background noise with the customer representatives and their accents were so heavy I could not understand them.
However FTD did receive my message and they rectified everything within a few hours. So, overall the problems I have had with pro flowers have been easy to solve.
They have replaced flowers a number of times for me. But FTD was very kind in there response