Ftd vs Proflowers
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Customers like
- Pretty website 4
- Nice colorful website 3
- Maybe the pictures on the website 3
- Pretty ads on website 2
- Pictures were lovely 2
Customers don't like
- Customer service29
- False order information5
- Communication of issues5
- Failure to deliver as promised4
- Failure to fulfill my order3
Products by Ftd
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Customers like
- Selection 14
- Website 12
- Initial prices 12
- Dissapointed 6
- Unacceptable 4
Customers don't like
- Customer service24
- Hidden costs11
- Fraudulant representation8
- Price6
- Poor quality of flowers4
Products by Proflowers
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I have used both. Have had trouble with ProFlowers arriving fresh then with F TD.
FTD is very hard to contact via their website unless you can locate the window to send a message. Pro flowers has a very easy to use and dependable site for sending flowers. The FTD site seemed to have trouble with my credit card and the order got mixed up because I have to phone it in. There was so much background noise with the customer representatives and their accents were so heavy I could not understand them.
However FTD did receive my message and they rectified everything within a few hours. So, overall the problems I have had with pro flowers have been easy to solve.
They have replaced flowers a number of times for me. But FTD was very kind in there response