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Ftd

Flowers / Florist
  • 7 ISSUES RESOLVED
  • 576 TOTAL REVIEWS
  • $44K CLAIMED LOSSES
  • $156 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Turnaround Time
Discounts and Special Offers
  • Pretty website 4
  • Nice colorful website 3
  • No followthrough 2
  • Pretty ads on website 2
  • Pictures were lovely 2

Customers don't like

  • Customer service8
  • False order information5
  • Communication of issues4
  • Failure to deliver as promised4
  • Failure to fulfill my order3
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Justflowers

Flowers / Florist
Has verified representatives
  • 0 ISSUES RESOLVED
  • 10 COMPANY RESPONSES
  • 278 TOTAL REVIEWS
  • $30.2K CLAIMED LOSSES
  • $204 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Turnaround Time
Discounts and Special Offers
  • Website 2
  • Customer service called me to ask question on the characters 2
  • Choices and the site 1
  • Which was not clear to them 1
  • How they handled the issue 1

Customers don't like

  • Spoiled a very special occasion by not delivering the flowers4
  • False advertising4
  • Lied about delivery4
  • Incompetent delivery failure3
  • Lied about guarantee2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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