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Ftd

Flowers / Florist
  • 7 ISSUES RESOLVED
  • 550 TOTAL REVIEWS
  • $43.8K CLAIMED LOSSES
  • $157 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Turnaround Time
Discounts and Special Offers
  • Pretty website 4
  • Horrible dishonest service 3
  • Nice colorful website 3
  • Pictures were lovely 2
  • Pretty ads on website 2

Customers don't like

  • Customer service21
  • Failure to deliver as promised9
  • Poor customer service7
  • False advertising6
  • False order information6
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Justflowers

Flowers / Florist
Has verified representatives
  • 0 ISSUES RESOLVED
  • 10 COMPANY RESPONSES
  • 254 TOTAL REVIEWS
  • $21K CLAIMED LOSSES
  • $154 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Turnaround Time
Discounts and Special Offers
  • Website 2
  • Customer service called me to ask question on the characters 2
  • Choices and the site 1
  • Which was not clear to them 1
  • How they handled the issue 1

Customers don't like

  • Lied about delivery7
  • Did not deliver5
  • Spoiled a very special occasion by not delivering the flowers5
  • Lied about guarantee4
  • Quality of flowers compared to its online advertisem4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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