PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ftd Companies and Justflowers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Justflowers

Justflowers

Has Verified Representatives
1.4
Ftd Companies
Justflowers

Ftd Companies and Justflowers Overview

Total reviews
7
469
Company responses
0
50
Issues resolved
0
3

Ftd Companies and Justflowers Consumer Ratings

Rank
43 out of 241 in Flowers / Florist category
46 out of 241 in Flowers / Florist category
Customer service
74 in category
42 in category
Turnaround Time
15 in category
38 in category
Website
17 in category
44 in category
Diversity of Products or Services
16 in category
42 in category

Ftd Companies and Justflowers Rating Details

Customer service
1 (5 reviews)
1.1 (197 reviews)
Reviewer's quote

I called FTD and was placed on hold for over 45 minutes after asking to speak with a dupervisor, Because I could not tell the customer service rep (identified as Patty) the name and address of the party that sent the gift, the supervisor would not speak with me. Really! This was a gift from cousins...

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...From ordering, to flower arrangement designed, to the delivery, to the customer service, this company is appalling AWFUL. DO NOT DO BUSINESS WITH THEM!!!!!!..

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Turnaround Time
1.8 (4 reviews)
1.2 (160 reviews)
Reviewer's quote

At 4:56pm, while speaking with the last C/S agent, I stated that i wanted a refund because there was clearly no way this arrangement would arrive on time. I was told that I had to wait until after 5pm in order to receive the refund (and if FTD did not get an email from the florist to confirm...

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...My wife wasn't even around for a few days at that point so at that time it was basically a flower delivery for me. I sent them another email and another call leaving a voice mail trying to resolve this properly. I finally got someone on the phone and was placed on hold for 20 minutes...

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Website
2.8 (4 reviews)
1.7 (170 reviews)
Reviewer's quote

I placed an order and they said they would deliver in two days. The delivery never happened so I called them back. They apologized and said they would deliver them today. I got a call back in less than 30 minutes telling me that I had to go on line and pick out a new option because the one I picked...

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...The Just Flowers website never indicated that there would be significant delays in delivery. All efforts to contact them by telephone have been unsuccessful (calls are diverted to an unanswered voice mail). Save yourself some pain and aggravation and don't use Just Flowers..

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Diversity of Products or Services
2.7 (3 reviews)
1.6 (141 reviews)
Reviewer's quote

For the $105.99 which I was charged, there was a "bouquet" delivered to my mother on her 70th birthday which looked like it was grabbed from the $12 bucket at the local grocery store. Just as pitiful and unimpressive as could be. And the bouquet I ordered was the top tier item! It was...

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...There are plenty of legitimate flower delivery services out there. This is definitely not one of them..

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Ftd Companies and Justflowers Pros and Cons

Pros
No votes
  • No pros
  • Website
  • Same-day delivery guarantee
Cons
  • Pitiful quality of the bouquet compared to market cost
  • Lack of delivery and customer service
  • Bad customer service
  • Lied about delivery
  • Worst experience ever

Ftd Companies and Justflowers Most Positive Reviews

Top rated reviews
No votes
5

I ordered a large 90.00 order of a specific flower arrangement bouquet of flowers for my cousin-in-law. I took about 3...

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No votes
4.9

Terrific customer service. Not only did our flowers make it for my grandpa's birthday on time but the flower...

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Ftd Companies and Justflowers Most Critical Reviews

Lowest rated reviews
1

I ordered Christmas flowers to be delivered to my daughter in NC on December 21st to be delivered on December 24th, on t...

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1

Just flowers doesn't carry any inventory. They relay all their orders to local flower shops. Just flowers has an incredi...

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1.1

I placed an order and they said they would deliver in two days. The delivery never happened so I called them back. They...

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1

I ordered a sympathy arrangement that looked beautiful on line and was by no means cheap. The flowers arrived dead to...

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Ftd Companies and Justflowers Latest Reviews

Recent published reviews
No votes

I ordered a bouquet That was supposed to include roses and like 3 other flowers. I received a picture of the bouquet...

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1

I ordered an arrangement that cost $106.00 in total. Delivery was supposed to be on Saturday before Mother's Day. A...

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1.7

I chose FTD, due to their long-standing reputation over the years for great flower arrangements, but obviously, times...

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No votes

My friend ordered me flowers for my birthday no flowers arrived.
kept saying they can still deliver but late, still no fl...

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Ftd Companies and Justflowers Products and Services

Most reviewed product and services
  • Ftd Companies Delivery Service (2 reviews)
  • Ftd Companies Lavender Beauty-23 Bouquet (1 review)
  • Justflowers Delivery Service (198 reviews)
  • Justflowers Flowers (81 reviews)
  • Justflowers Arrangement (48 reviews)