PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Frys Food Stores and Safeway as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Frys Food Stores

Frys Food Stores and Safeway Overview

Total reviews
Company responses
Issues resolved

Safeway was first mentioned on PissedConsumer on May 31, 2007 and since then this brand received 487 reviews. It is 334 reviews more than Frys Food Stores received since Mar 23, 2013.

Frys Food Stores and Safeway Consumer Ratings

75 out of 720 in Food Stores category
89 out of 720 in Food Stores category
Customer service
67 in category
78 in category
Price Affordability
51 in category
83 in category
58 in category
33 in category

According to consumer ratings and reviews, Frys Food Stores ranks 14 points higher in the Food Stores category than Safeway. People gave Frys Food Stores 1.9 stars for Customer service criterion in Food Stores category and it is 82 points higher than the worst rated brand in this category. At the same time, Safeway was rated 1.7 stars for Customer service criterion in this category and it is 71 points higher than the worst rated brand in this category. If we look at Price Affordability criterion, than we see that Frys Food Stores has a higher rating than Safeway. Regarding Location criterion, consumers gave Frys Food Stores 3.4 stars and it is 61% greater than other in category. Safeway however was rated 3.6 stars and it is 78% greater than other in category.

Frys Food Stores and Safeway Rating Details

Customer service
1.9 (74 reviews)
1.7 (173 reviews)
Reviewer's quote

...Again customer service girl was very compassionate. We talked to the police (on the phone) and the assistant manager. The assistant manager said he could hand over video once police were there...

Danni S

...So, now I get to wait in the happy line for customer service. More time waiting for reimbursement when I wish to be driving home..

Pam C
Price Affordability
2.9 (65 reviews)
2.4 (130 reviews)
Reviewer's quote

...00 at Walmart for cash price. So I declined that prescription and had it transferred to Walmart. Everyone blames Big Pharma for the high prices but I don't think that the case here...

David E

...They're already shady with their prices. Why are the prices online different than in the store? CORRUPT! Save yourself a headache and money and shop at Trader Joes. At least they won't try to price gouge you and the staff is always friendly SUCK IT SAFEWAY!..

Lynette W
3.4 (63 reviews)
3.6 (133 reviews)
Reviewer's quote

Location was on Ray rd in Ahwatukee. They placed about 9 incorrect signs throughout the soda aisle stating “$2. 79 final cost when you buy three” only to be charged $5...

Mia l

I have been trying to buy safeway brand overnight sanitary pads for few weeks now, and my local store continues to fill the location with another product. I know it is still being carried due to a lable still on the shelf. This store is located in Ukiah..


Frys Food Stores and Safeway Pros and Cons

  • Shopping at this store
  • Selection
  • Pharmacy within store
  • I used to love this store
  • Employees
  • Courtesy
  • Rudeness of employees and management
  • Lack of concern for peope
  • What i wrote about
  • Customer service
  • Unprofessional behavior
  • Poor service and high prices

Frys Food Stores and Safeway Most Positive Reviews

Top rated reviews

Kroger recently started making this new product called (Milk & Cream) Half & Half comes in pint bottles and...


Southwest Safeway needs new management rotten meat always in the meat cases

Frys Food Stores and Safeway Most Critical Reviews

Lowest rated reviews

Took a prescription to fry's on baseline in mesa and was quoted a 2 hour wait, I asked the person helping me if she...


The unprofessionalism in the Pharmacy (Rivermark) has increased since Kroger took over.
The pharmacy manager knows absol...

Frys Food Stores and Safeway Latest Reviews

Recent published reviews

I have been a loyal frys customer over 12 years. Now Frys has started to charge a fee for cash back.
I will NOT pay it or...

Read all 153 reviews

I decided to stop by Safeway to grab a pig of bacon..I knew that's what my mom would want since she's coming in from...

Read all 487 reviews

Frys Food Stores and Safeway Products and Services

Most reviewed product and services
  • Frys Food Stores Prescription Refill (20 reviews)
  • Frys Food Stores Customer Care (20 reviews)
  • Frys Food Stores Manager (14 reviews)
  • Safeway Customer Care (76 reviews)
  • Safeway Manager (58 reviews)
  • Safeway Cashier (29 reviews)