PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Frys Food Stores and Safeway as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Frys Food Stores
Safeway

Frys Food Stores and Safeway Overview

Total reviews 226 564
Company responses 0 0
Issues resolved 2 2

Frys Food Stores and Safeway Consumer Ratings

Rank
115 out of 401 in Food Stores category
97 out of 401 in Food Stores category
Customer service
84 in category
89 in category
Price Affordability
74 in category
99 in category
Location
66 in category
42 in category
Product or Service Quality
77 in category
70 in category

Frys Food Stores and Safeway Rating Details

Customer service
1.8 (114 reviews)
1.8 (213 reviews)
Reviewer's quote

went to store to tell manager about it and get some Food was at customer service 10 minutes nobody there nobody acknowledging that i was waiting even though baggers cashiers and front end helpers saw me and didn't even say anything i left called the store told them even though IM a regular there im...

Read full review

...It was easy and the customer service person was very efficient and professional..

Read full review
Price Affordability
2.7 (101 reviews)
2.4 (167 reviews)
Reviewer's quote

Fry's food stores takes credit for helping people but in reality they have raised all their prices on all merchandise during this time of hardship. They usually increase their prices once a year right after the new year. Presently, with all the problems brought about by the corona virus Fry's food...

Read full review

Price Gouging on Clorox Wipes In Farmington, New Mexico/ Aztec, New Mexico Taking advantage of Covid 19 Of the people. Your people should be ashamed of themselves. This product normally sales for anywhere from $7...

Read full review
Location
3.3 (97 reviews)
3.5 (161 reviews)
Reviewer's quote

Location was on Ray rd in Ahwatukee. They placed about 9 incorrect signs throughout the soda aisle stating “$2. 79 final cost when you buy three” only to be charged $5...

Read full review

...Customers to come in Close and DIRECT contact with each other putting us ALL at higher Risk of contracting COVID19!!! PLEASE have Grandview Washington's location open BOTH DOORS. Thank You for your...

Read full review
Product or Service Quality
2.2 (97 reviews)
2.3 (169 reviews)
Reviewer's quote

...Ok, I put my drinks up to pay for them and she tells me she is not going to service me to leave. I contacted the manager, Richard who said he would take care of it. This is customer service and this is how I was treated...

Read full review

...On line ordering and delivery has fallen in quality and service..

Read full review

Frys Food Stores and Safeway Pros and Cons

Pros
  • Location
  • Convenient location
  • Shopping at this store
  • I used to love this store
  • Employees
  • Courtesy
Cons
  • What i wrote about
  • Lack of concern for peope
  • Rudeness of employees and management
  • Customer service
  • Unprofessional behavior
  • Poor service and high prices

Frys Food Stores and Safeway Most Positive Reviews

Top rated reviews
5

Kroger recently started making this new product called (Milk & Cream) Half & Half comes in pint bottles and...

Read full review
5

Southwest Safeway needs new management rotten meat always in the meat cases

Read full review
5

Oct 1 2015. Taunting remarks and coming up from behind me pulling cart to intentionally harass and frighten from an...

Read full review
5

Customers are just highly rude and it is mind boggling how petty they become over little things. Stop trying to overall...

Read full review

Frys Food Stores and Safeway Most Critical Reviews

Lowest rated reviews
1

Took a prescription to fry's on baseline in mesa and was quoted a 2 hour wait, I asked the person helping me if she...

Read full review
1

The unprofessionalism in the Pharmacy (Rivermark) has increased since Kroger took over.
The pharmacy manager knows absol...

Read full review
1

So I my husband and I were at a FRYS and I was on a phone call with my mother about my babyshower. I am currently 8...

Read full review
1

On 11/3/14 at 8:30 pm a customer shopping at Safeway on Church and Market Street was racially discriminated against by...

Read full review

Frys Food Stores and Safeway Latest Reviews

Recent published reviews
No votes

The last two times I have bought Country Potato Salad, the potatoes have been hard. This was purchased at Frys on...

Read full review
2.5

The guy who does bag groceries had a terrible attitude and they should have good training for the job !

Read full review
2

At frys on rural rd. Pharmacy took 6 hours to fill pain medication following my surgery. I suffered. Pharmacy didnt...

Read full review
1

Your locations in Highlands Ranch and Littleton are HORRIBLE! The prices are always wrong. I add my just for U, and...

Read full review

Frys Food Stores and Safeway Products and Services

Most reviewed product and services
  • Frys Food Stores Customer Care (24 reviews)
  • Frys Food Stores Prescription Refill (21 reviews)
  • Frys Food Stores Manager (17 reviews)
  • Safeway Customer Care (86 reviews)
  • Safeway Manager (61 reviews)
  • Safeway Cashier (29 reviews)