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Frys Electronics

Appliances and Electronics
  • 1 ISSUES RESOLVED
  • 170 TOTAL REVIEWS
  • $51K CLAIMED LOSSES
  • $738 AVERAGE LOSS
1.3
Customer service
Website
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Beginning 1
  • Selection 1
  • Unusual products 1

Customers don't like

  • Scamming salesmen3
  • Service2
  • Way they tread people1
  • Zero post-sale customer service1
  • Were hard contact rude1
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Staples

Computers
  • 3 ISSUES RESOLVED
  • 725 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $643 AVERAGE LOSS
1.6
Customer service
Website
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Helpful manager 3
  • Customer service reps 3
  • Friendliness of the cashiers 2
  • Selection and products 2
  • Manager tried to be helpful 2

Customers don't like

  • Poor customer service4
  • Incompetence of staff3
  • Incompetence that cost me money3
  • Misrepresentations in listing3
  • Unable to provide adequate solution with their mistakes3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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